Jeng Nguyen covers retail operations and Magento for Magestore, with 5 years of experience in the field. Jeng's work spans choosing and running a POS system, Magento hosting and troubleshooting, procurement and inventory practices such as RFP vs RFQ and the 80/20 inventory rule, and the practical side of opening and running a store, from lease negotiation to click and collect. Each article aims to give retailers clear, practical guidance they can apply to day-to-day store and eCommerce operations.