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Magestore vs Acid POS: Which is better for Magento merchants?


Magento merchants often switch from Acid POS to Magestore to get a full-featured and affordable POS that supports multiple stores, works with numerous devices, processes large order quantities, and runs smoothly in offline mode.

Magestore Logo White without Tagline
Magestore Logo White without Tagline

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Magestore Case Study: Trulieve
Magestore Case Study: Pernod Ricard UK
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Magestore Customer: Mr. Pet's
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Magestore is a web based POS with many features to operate multi-channel and multi-location retail businesses with ease. The POS provides tools for advanced inventory management, omnichannel order fulfillment, loyalty programs, and more at affordable one-time prices.

  • Compatible with multiple hardware types
  • Checkout in seconds with self-checkout mode, customer facing display, and various payment methods
  • Sync orders, customers, and products in real time
4.7/ 5.0 on Capterra (21 reviews)

Acid POS is a cloud point of sale system aimed at small and medium retailers and businesses. Magento merchants use the subscription-based POS on Acid hardware to manage different business areas like monitoring inventory, tracking employees, and handling payments.

  • Accept many payment types like cash, gift cards, etc.
  • Manage inventory across store locations and channels
  • Provide different types of proprietary hardware
5.0/ 5.0 on Capterra (1 review)

Magestore POS is more affordable and money-saving in the long term.

Users have switched to Magestore for a retail point of sale with a more transparent and affordable pricing. Acid POS’s high fees for hardware, monthly POS licensing, maintenance, and support may end up generating a substantial cost over time.

Acid POS

Acid POS charges subscription fees for its POS software. This Magento 2 POS has 3 major pricing plans, each comes with distinct functionality. The total monthly costs vary subject to your business scale and additional services like customer support or maintenance plans.

  • Retail POS plan: Starts at $465/ month
  • Retail POS Enterprise plan: Custom pricing
  • Florist POS plan: Starts at $565/ month

Users have to pay for integration work and premium support. Free help desk support ensuring replies within 12 hours is available in all plans. However, you’ll have to choose one of the below options to get faster support in case of emergency.

  • Help Desk Priority (Answer within 1 hour): $250/ month
  • Help Desk + Phone Support (Business hours): $560/ month
  • Help Desk + Phone Support (holidays and weekends): $1,620/ month

The total monthly amount you have to pay for Acid Magento POS depends on your number of store locations, eCommerce websites, monthly sale volumes, and desired support levels. The following example shows you the cost difference between 2 retail businesses in which Business 2 is bigger than Business 1 in terms of the number of stores and eCommerce websites, monthly sales volume, and transactions. Based on that, you can estimate the expansion costs when your business grows.

Business 1
Business 2
Store number
eCommerce website number
Monthly sales volume
$5,000/ month
$10,000/ month
Monthly transactions
50/ month
100/ month
Customer support
Help Desk (Free)
Help Desk (Free)
Total monthly licensing fee, maintenance, and help desk ticket service (1)
$465/ month
$1,180/ month
Merchant fees (2) = 2.80% + 15 cents per transaction + $5 monthly fee
Total monthly fee (3) = (1) + (2)
Total yearly fee = (3)*12
(Please note that, this is an estimation and doesn't include customization costs.)

Acid’s M series

A full suite of Acid POS hardware, including a main POS unit, a thermal printer, a cash register, and a barcode scanner, is compulsory to start using Acid point of sale. Meanwhile, purchasing mobile POS machines, Admin POS Units, and credit card terminals is optional. The prices of the Acid hardware bundle required for starters are as follows (tax and shipping fees excluded).

  • A series: $2,299
  • L series: $1,899
  • K series: $1,950
  • M series: $749

The minimum total amount merchants have to pay for an Acid POS system is as follows.

  • Acid POS hardware and software: From $2,956 (shipping and tax included)
  • Recurring costs:
    • From $465/ month
    • Merchant fees = 2.80% + 15 cents per transaction + $5 monthly fee

Magestore POS

  • In contrast, Magestore is the #1 alternative to Acid POS in terms of pricing as Magestore charges their best Magento POS Commerce only once. Our experts research your business requirements, store quantity, and desired level of support carefully before giving you a final quote.
  • The one-time pricing means you pay no extra fees for expansion when adding new users or devices, or syncing extra Magento stores with Magestore point of sale even if you’re running multiple websites and stores in the same Magento backend. There are also no transaction or implementation fees.
  • Besides owning the complete POS, you get our expert consultation, one-on-one onboarding, professional support, and more. Magestore provides support via online tickets, email, and Slack with a 1-year warranty. After that, you can continue getting support via Slack and downloading the latest POS version by purchasing our Warranty Service.
  • Magestore offers a simple web based POS system with prices starting from $69/ month, which makes itself an attractive solution for startups and small businesses.
  • Let’s take a look at the below table to get a clearer view of Magestore pricing.
What you’ll get
What you don’t need to pay
Full ownership of the POS and data
Extra fees for additional devices, users, Magento sites and stores
1-year warranty
Transaction fees
Professional support via Slack, online tickets, and email
Monthly fees for Magento POS Commerce
One-on-one onboarding
Implementation service
90-day refund policy

Magestore Magento POS Commerce is a one-time payment.

Magestore POS is compatible with more devices, from desktops to tablets.

Get the freedom to run this POS for multi-stores on any device you like without compromising on business efficiency!

As Magestore POS performs well on a wide range of devices, you can run the POS on your current hardware, thus saving you a large amount of money.

Acid POS

  • Despite being able to work on regular PCs or laptops, the Acid point of sale provider recommends not running the POS on PCs as at least 20% of its features will not be available for use. This can negatively impact your overall operational efficiency and customer experience.
  • Fully functional Acid cloud POS software is restricted to Acid POS hardware. Therefore, you’ll have to replace your existing devices with new ones from Acid POS to enjoy all of its features, which amounts to a huge business cost. Plus, users have to pay a separate licensing scheme if using the POS on PCs.

At least 20% of Acid POS’s features will not be available if used on PCs from other brands.

Magestore POS

  • As a web based point of sale system, Magestore works seamlessly with different types of POS hardware, including PCs, Android tablets, and iPads. You can easily open Magestore POS on many web browsers, start selling, and fully employ Magestore POS functionality no matter what devices you run it on.
  • Using Magestore POS, you can make good use of your existing hardware rather than spending extra money on buying new ones.
  • Unlike Acid POS, which is only completely compatible with its hardware, Magestore POS gives you the flexibility and freedom to choose the devices suitable for your specific use cases.
Magestore POS integration

Magestore POS runs smoothly on PCs, iPads, and Android tablets.

Magestore POS processes orders rapidly and works stably without the Internet.

Get the power to handle thousands of orders daily and keep checking out your customers in offline mode.

Acid POS

Acid POS can’t work offline.

Acid POS

  • Acid point of sale has many functions to ease the checkout process like facilitating diverse payment methods, holding orders, and applying discounts.
  • However, the cloud based POS lacks offline mode, a helpful function that keeps your business running when there’s no Internet connection. Failing to create and process transactions without the Internet leads to business interruptions, which keeps your customers waiting and potentially causes lost sales.
retailer pos offline mode

Magestore POS can check out orders with no Internet connection.

Magestore POS

  • Magestore POS continues to handle orders with low or unstable Internet connections. When the connection resumes, the data will automatically sync with online stores in the Magento backend to ensure data consistency.
  • Besides common features like custom sales and order holding, the POS has the capacity to generate and process orders in seconds, thus making it possible to deal with up to thousands of orders daily. Magestore POS for Magento 2 also supports self-checkout services and customer-facing display mode to accelerate order processing and enhance sales transparency.

Trulieve has used Magestore POS for more than 100 stores in their retail chain. Every day, Magestore POS handles 70,000–80,000 orders without any disruptions. All inventory and order data are transferred in real time between their physical stores, Magento sites, and SAP ERP system.

TrulieveCannabis and CBD products | U.S.
Trulieve POS challenges

Magestore and Acid POS comparison

Identify the key differences between Magestore POS and Acid POS to choose the most suitable solution for your business!

Product comparison
Magestore POS
Acid POS
Hardware compatibility
Compatible with numerous POS hardware
You can freely choose your preferred devices.
At least 20% of Acid POS functions can’t perform on 3rd-party hardware.
Thus, you have to use Acid POS hardware to experience 100% of the POS functionality.
Offline mode
Store management
Real-time data syncs between multiple locations and eCommerce sites
Multiple store locations and eCommerce websites
NO extra fees when syncing Magestore POS with more Magento sites
Extra fees when syncing Acid POS with more Magento sites
Order holding
Receipt customization
Payment methods
Credit and debit cards
Mobile payments
Contactless payments
Split payments
Store credits
Loyalty points
Gift cards
Buy now, pay later
Advanced inventory management
Stock updating
Stock transfer
Inventory adjustment
Inventory forecasting
Purchase order management
Barcode management
Omnichannel fulfillment options
  • Buy online, pick up in store
  • Buy online and pay at stores
  • Buy in store and ship to home
  • In-store pickup
  • Curbside pickup
  • Home delivery
Loyalty programs, including store credits, reward points, and gift cards
Employee management, including access control, working time, and sales performance
Real-time insightful reports
  • X-report, Z-report
  • Stock value report
  • Stock on-hand report
  • Stock by Source Report
  • Incoming Stock Report
  • Historical Stock Report
  • Sales reports
  • X-report, Z-report
  • Sales reports
  • Current Stock Value
Dedicated customer support
  • Online support
  • Email support
  • Slack support (With a 1-year warranty and can be extended from the second year by purchasing Warranty Service)
  • Online support
  • Phone support
(Premium online and phone support from $250 – $1,620/ month)
One-on-one onboarding
One-time fee
For Magento POS Commerce
No hidden cost
Custom quote
Customer's reviews
Customers’ rating on Capterra
4.7/ 5.0 (21 reviews)
  • Responsive and caring support team
  • Best POS for Magento
  • Work great and easy to use
5.0/ 5.0 (1 review)
  • Easy to implement
  • Quick customer service
Customers’ rating on GetApp
  • Wonderful support team
  • Ultimate omnichannel POS solution
  • Excellent software
No reviews yet
Customers’ rating on Trustpilot
  • Excellent product and support
  • Good service
  • Best product, support, and team
No reviews yet

5 steps to switch from Acid POS to Magestore POS

Follow these steps to switch from Acid POS to Magestore POS without hassle!



Discuss with our experts about your business states, budget, requirements, and objectives

Checking hardware

Get your compatible hardware ready for the POS setup


Install and test the Magestore POS app, migrate data from Acid POS to Magestore, and fix any arising bugs


Train your staff

Launch and maintenance

Go live and update new features

A complete, robust, and flexible Acid POS alternative for any Magento merchant

  • Compatible with plenty of POS hardware, including PCs, Android tablets, and iPads
  • Work stably in offline mode and automatically sync data between online and offline stores when the Internet resumes
  • Sync business data, including orders, products, and customers, across channels and locations in real time
  • Create and process orders just in seconds
  • Offer self-checkout services and customer-facing display mode for quick checkout
  • Comprehensive inventory management, including inventory update, stock transfer, and purchase order management
  • Accept various payment methods like cash, credit, debit cards, store credits, loyalty points, mobile payments, layaway, split payments, buy now pay later, etc.
  • Support multiple currencies and cash denomination
  • Enable omnichannel order fulfillment, including store pickup and buy online pay at store
  • Integrate with 3rd-party apps and software, including marketplaces (Amazon, eBay, Etsy), accounting (Xero, QuickBooks), payments (Worldpay, Adyen, Square, Stripe), ERP (NetSuite, SAP), shipment (ShipStation, FedEx)
  • Provide omnichannel loyalty programs like reward points, store credits, and gift cards
  • Deliver in-depth reports for business insights, including sales reports, employee reports, inventory status, ect.
  • Highly reliable, customizable, and scalable Magento POS open source to meet the expanding requirements
  • Powerful and secure POS software to handle large order volumes daily
  • No transaction fees, no hidden fees, no implementation fees

Trusted by 15,000+ retailers worldwide

If you like the Magento platform, this is the POS for you. Having one database that streams down on PWA to all tills is genius, most companies have it backward. Incredibly fast and super easy to understand and can customize any function you desire.

Greg Penno, Owner of Mr. Pet’sPet Shop | Canada | 5 years of engagement

Magestore's gone above and beyond time and time again, to ensure that their product is dependable, reliable, and cutting-edge. They have always been true to their word, very responsive, and caring. It feels more like a partnership.

Matthieu, Owner of Upper LimitsE-cigarettes | US | 4 years of engagement

We considered many providers, but in the end, we chose Magestore because Magestore has more advantages. We saved a lot of hours using the new POS system because it’s very fast and it feels safe.

Marco Baratella, COO of Swiss Shooting GroupSporting & Outdoor | Switzerland | 3 years of engagement

From the start of the project they were highly professional, nothing was any major issue. Had some additional custom work done for our business, this was also done very slick and professional from start to finish. 100% highly recommended.

Nick Hunter, Director of McVapeUKE-cigarettes | UK | 6 years of engagement

It’s brilliant to see that it’s possible to have what we want without breaking our finances. Magestore knows how to deliver things that we have in mind and we’re impressed with the quality and time that we receive. The Magestore team is very competent in what they do.

Matheus Santos, Owner of Top ShoesFootwear | Colombia | 2 years of engagement

We decided to go with Magestore because we wanted a system that would integrate with Magento, where we would have the sales in one spot rather than two systems. Magestore POS would help to start with and then grow into what we need.

Marilena Rudd, Co Founder of HoohaaDesignWeb Agency | United Kingdom

Frequently asked questions

1. What is POS in Magento 2?

A POS in Magento 2 is a POS solution that can integrate with the Magento 2 platform to sync and centralize key business data across online and offline stores for effective business management.

2. What is the difference between a web POS and a cloud POS?

A web POS often stores business information on users’ online servers while a cloud POS preserves those data on the POS provider’s servers.

3. Does Magestore have offline mode?

Yes, Magestore POS has offline mode which keeps it working when the Internet is lost. The offline transaction data will automatically sync to the Magento backend when the connection is back.

4. Is Magestore POS for Magento open source?

Yes, Magestore is an open source web based POS that allows users to access and modify the source code if needed to tailor the POS to your current needs.

5. Which payment methods does Magestore POS support?

Magestore POS supports numerous payment methods, including cash, credit, debit cards, contactless payments, buy now pay later, store credits, and loyalty points.

6. How many websites can I use with one Magestore POS license?

After purchase, you’ll get the POS License Certificate with a license serial which is valid for:

  • One dev Magento installation
  • One live Magento installation

Therefore, you only need one Magestore POS license even if you run many Magento websites. On the other hand, you’ll have to pay extra fees for Acid POS to sync it with additional eCommerce stores.

7. What Magento editions is Magestore POS compatible with?

Magestore POS is compatible with the latest Magento editions, in particular, Magento CE, EE, and ECE 2.4.6.

8. What devices does Magestore Magento POS work on?

As a web POS, Magestore Magento POS can work on Macs, PCs, iPads, and Android tablets with a browser.

9. What browsers can I use Magestore POS on?

Magestore POS runs on different browsers like Firefox, Safari, Chrome, and more.

10. How to install Magestore POS?

You can have your in-house team install the Magestore open source POS following the detailed instructions from Magestore. Otherwise, you can entrust our team with the setup tasks. It often takes 5 days to complete the installation with the below steps.

  • Install the Magestore POS app on your dev and staging site
  • Test the app and fix any issues
  • Deploy Magestore POS on the live site and test again
  • Configure the POS based on your requirements

Run your business effectively anywhere with the best retail POS now!


Grab the chance to drive up your business efficiency, customer satisfaction, and sales with our Magestore POS!

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