Launch with minimal disruptions with POS go-live service

We get your system up and running so you can focus on selling and delivering the best customer experience.

Smooth POS launch that elevates your business operations

Together we can plan and execute your go-live strategy so your system, processes, and staff are ready for your critical milestone.

Smooth store operations icon

Roll out without disruptions to business operations

Reduce the risks of slow POS performance or downtime. Our expert team’s here to make sure you can check out and run your stores without issues, so you’ll meet your business targets.

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Maintain accurate data pre and post go-live

We ensure all transactions such as purchase orders and sales orders are correct before and after your go-live date. Always have the latest information to make better decisions.

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Onboard your staff for better productivity

Your retail team can learn, practice, and perform all activities on the latest POS system with ease. Maximize their capabilities to consult customers and close sales.

POS go-live service plans

Explore different go-live packages or combine them to support your successful launch, when and where you need us.

Basic

Standard support to get you store up and running.

Premium

Premium service for a smooth retail rollout.

Real-time remote

Real-time assistance from a senior team to minimize disruptions to operations.

On-site

On-site expert support for large scale launch and technology hand-offs.

Basic package

Small retailers looking to get started can enjoy:

  • First response within 24 hours (UTC +7)
  • Dedicated support channel on Slack
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Magento ERP integration
Sales managers need sales reports to monitor daily operations and coach salespeople.

Premium package

For multi-store retailers who want quick response time for their software rollout.

  • First response in 30 minutes (UTC +7)
  • At least 1 developer and 1 business analyst dedicated to your case
  • First line support
  • Dedicated support channel on Slack
Get a Quote

Real-time remote package

Large scale retailers with complex retail operations can enjoy:

  • First response in 30 minutes in your working time zone
  • At least 1 developer and 1 business analyst dedicated to your case
  • First line support
  • Dedicated support channel on Slack
Get a Quote
Store interior
Magento POS for health and beauty

On-site package

For enterprises looking for large scale launch and on-site technology hand-offs.

  • Immediate first response in your working time zone
  • At least 1 developer and 1 business analyst dedicated to your case
  • First line support
  • Dedicated support channel on Slack
Get a Quote

Transparent system go-live process that guarantees business success

Magestore is here to consult and support you throughout your go-live journey, from preparation to execution.

1

Planning

Create project plan, including scope, business organization, requirements, as well as the launch date and go-live strategy.
2

Execution

Set up the solution to meet your business requirements, organize training for your staffs, and final user acceptance test.
3

Monitoring and support

First-week and post go-live support. Maintain data accuracy and update regular incidents list.
4

Hand-over and consult

Transfer the operation knowledge to your IT department and build roadmap for future expansions.
Magestore Go Live Testimonial by Aphid Consulting

Magestore's gone to great lengths to follow up with us, they have offered training sessions, and they have been available for us via Slack any time we have had a question. Our site has launched now and the POS has been received very positively. Most of our staff have picked it up without any stress and minimal training. Since launch we have had zero technical issues, zero configuration issues, and zero training issues. It has been a complete success.

Shane Doerksen, Solution Architect at Aphid ConsultingIT Agency | Canada

Your go-live strategy starts today

Let us take care of the hard parts so you can take care of your customers.

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