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Run business with confidence by Magestore premium support

Free your mind from the pressure of peak time, tight deadlines, or technical problems. Premium support guarantees your business issues get resolved whenever you need.

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Less pressure on system and tech. More time on sales and growth

A support service designed for fast-growing and large-scale businesses. Get your business up and running faster with the expert helps, so you can focus on what you love and grow.

magestore premium support via Slack

Fast response

Prioritized responses

No need to wait in queue. Get faster answers to every question via Slack instant messaging, ticket system, and direct call.

On-demand emergency support

Receive a response within 30 minutes from our dedicated support team. No time zone barrier.

Personalized assistance by an expertise team

  • You’ll work with a team who understands your business well and willing to assist you anytime.
  • At least one technical expert and one business analyst dedicated to you.
  • Get comprehensive reports of all your project issues at the end of the quarter.
  • We also provide you insights and recommendations to improve your business operations in the future.
magestore premium support-recommendations

Join 10,000+ retailers enjoying our services

I have used Magestore Omnichanel POS for years and love their service. Fast and efficient.

Bob & Lise KingKing's Framing & Art Gallery

Great experience working with Magestore team. Everyone is very nice and knowledgeable. They know what they are doing and fast in fixing any issues. Happy with our decision to go with Magestore POS system.

George KirakossianCamera Solutions

Support comparison to choose the best service that fits for you

Let’s explore the comparison between Standard, Professional, and Real-time support.

Standard Support

Professional Support

Real-time Support

Support via Magestore ticket system

Slack instant messaging

Direct call via Google meet

Prioritized status across

all channels

Support in customer's working time

1st response time

Within 48 hours

Within 24 hours

Within 30 minutes

Get to know our expert team

Our experienced experts are always willing to support you to reach business success.

SOPHIE NGUYEN

Business Analyst

MIKE MAI

Project Manager

VICK DOAN

Technical Expert

EDWARD NGUYEN

Solution Specialist

PIU BUI

Technical Expert

JESSIE NGUYEN

Business Analyst

Want to ask more about premium support service?

Just leave you business details and a dedicated business consultant will contact you within 24 hours.

Talk to a Consultant

What is Magento POS

A Magento POS (point of sale) system is software integrated with the Magento platform to synchronize data between your online and offline stores and facilitate retail operations. Magestore POS is a web-based and Magento-native POS which requires at least one Magento website to work.

Who needs Magento POS system

The Magento POS system is developed for retailers with both Magento eCommerce websites and physical stores, and want to use the Magento website as a centralized place to manage all sales data and sell both online and offline.

Some features of Magento POS system

A basic Magento POS can work as a cash register to create orders, add discounts and taxes, print receipts, and manage sales. But a complete Magento POS system can assist you with more advanced tasks, such as inventory control, supplier management, loyalty programs, etc.

Why use Magento POS

  • Magestore POS is native to Magento and is installed directly on your Magento backend without third-party plugins, to inherit all Magento's power.
  • You can use our Magento POS on multiple devices, web browsers and create unlimited accounts without extra fees.
  • All data stay safely on your side, and your POS doesn't have to rely on third-party servers to work.
  • You only need to pay once for the POS license and get full ownership of the solution.

45-minute Live Demo

Let us show you how it all works

After you complete the registration form & schedule a meeting with us, we'll contact to ask for your confirmation. This demo session is completely FREE & requires no commitments.

1. Where we'll discuss

We do screen sharing, so the demo will be conducted using Google Meet.

2. What we'll do

Our specialists will guide you through the POS solution and answer any questions you have. All to see if our POS system fits your business requirements.

3. What you'll get

  • A LIVE demo session to see how Magestore POS works
  • A FREE demo site to explore every product feature
  • A FREE consultation with our expert to discuss the best-fit solution for your business.

4. Additional information

  • A demo typically lasts for 45 minutes, but we can adjust the duration based on your needs
  • No preparation required but it's nice to have your requirements clear
  • Additional team members are welcome to join
  • If you want to see how Magestore POS works in reality, you can contact one of our customers and ask for their experience
  • Magestore doesn't do cold-calling, we only contact you on request.

Magestore | POS for Magento

About the Magento platform

1. What is Magento?

Magento is an open-source platform that helps retailers create eCommerce websites, released on March 31, 2008, by Varien and developed on Zend Framework. In 2018, Adobe acquired Magento with a price of $1.68 billion. There are currently about 270,000 eCommerce websites running on Magento in 2022.

2. Why do retailers choose Magento?

Most of our customers say Magento is speedy and more customizable than others; it is suitable for medium and large enterprises or fast-growing businesses with complex requirements/customizations.

Not sure if you're using Magento, check your website here!

3. What to do next?

  • If you are new to Magento or searching for eCommerce platforms, you can explore more about Magento in this article.
  • If you are looking for Magento website development services, please reach our dedicated service team here.
  • If you've already had a Magento website and are searching for a POS system, please close this pop-up and continue exploring.