Skip to main content

Magestore vs Microsoft Dynamics: Which is better for omnichannel retailers?


4 reasons retailers are switching from Microsoft Dynamics system to Magestore include data synchronization, user-friendly interface, customizability, and integration capability.

Microsoft Dynamics 365 Logo
Magestore Logo White without Tagline
Microsoft Dynamics 365 Logo
Magestore Logo White without Tagline

Magestore vs Microsoft Dynamics

magestore logo

Magestore is known as the No.1 POS solution for Magento merchants. This POS fits all sizes of businesses from small to large enterprises. With approximately 15 years of working in the POS market, Magestore has collaborated with many leading solution providers to create the best products for businesses worldwide. Magestore retail management solutions include POS software, inventory management, order management, purchasing management, and reporting.

  • Create and checkout new orders, and customers in less than 1 minute
  • Unlimited accounts and devices
  • Scalable and highly customizable
Microsoft Dynamics 365 Logo

Microsoft Dynamics is a suite of Microsoft products that includes retail management, finance, ERP, and CRM for businesses of all sizes. This is a SaaS product so you’ll need to pay monthly fees for using their apps. Users of Microsoft Dynamics solutions often depend on Microsoft ecosystems because of its limited integration with external software.

  • Intelligent CRM and ERP business apps
  • AI-powered experiences
  • Time and money saving
Magestore Case Study: Trulieve
Magestore Case Study: Pernod Ricard UK
Magestore Case Study: Mobelaris
Magestore customer Bivouac
Magestore Customer: Mr. Pet's
Magestore customer loccitane
mrpets transfer from microsoft dynamics to magestore

4 big reasons Microsoft Dynamics POS is not an ideal solution for businesses

Your business won’t scale if you stay with the wrong system. For Magento retailers, a non-Magento POS system like Microsoft Dynamics 365 retail POS might lead to crucial problems like unsynced data or incorrect information.

Meanwhile, the right one can dramatically transform how you do business, both online and offline, and streamline your operational efficiency.

Let’s consider 4 key benefits of Magestore solution as you search for a new POS system.

Synchronize All Data Across Channels
  • Real-time data sync between your eCommerce websites and in-store POS

Connect your online and offline sale channels to sync data in real time and manage all operations in a single view.

Microsoft Dynamics

  • As Microsoft Dynamics 365 POS is not native to Magento, you may face errors in data synchronization sometimes, such as incorrect product information and stock updates.
  • The POS system relies on a 3rd-party connector to transfer data to Magento. Once encounter any problem, you’ll need to contact the connector provider for help. And you may need to pay some fees for that support.
  • Besides, the Microsoft Dynamics retail POS app only works with the Internet. Thus, you should consider this if you want to use the POS for trade shows or offline events.

“Syncing Microsoft Dynamics to your website and having character limitations on titles of products.”_G2 Customer review_

Magestore POS

  • Unlike Microsoft’s point of sale, Magestore’s solution is native to Magento and ensures all data synchronizes in real time between the online website and offline store. You can access the latest and most accurate information anywhere in your system.
  • You’ll work directly with Magestore to develop a perfect solution without spending more money on an ineffective eCommerce connector.
  • Moreover, Magestore POS can create orders and process payments even with poor Internet status. When the Internet is back, it automatically syncs data, ensuring you don’t lose any orders and sales.
  • A customizable solution to adapt to your business growth

Magestore POS is a customizable and scalable solution with advanced features to fit your business requirements.

Microsoft Dynamics

  • Microsoft Dynamics has limitations in customization capability so you can’t tailor its built-in feature set to your business needs.
  • Besides, Microsoft Dynamics retail solution is a product suite, you must pay for the entire solution that includes features you may not need.
Magestore POS

  • Unlike Microsoft Dynamics which is hard to customize, tailor-made Magestore solutions are flexible to your specific needs.
  • Therefore, Magestore POS software is ideal for fast-growing businesses of all sizes.
Customizable Magento POS Solution
Greg and Mr.Pets store using Magestore Magento POS

We've used Microsoft Dynamics and RMS Counterpoint several years ago and with both of those programs we had significant problems [...].
If you like the Magento platform, Magestore is the POS for you. Incredibly fast and super easy to understand and can customize any function you desire.
Having one database that streams down on PWA to all tills is genius, most companies have it backwards. Magestore has an amazing customization team and were able to resolve things we thought were impossible. […] Just tell them what you want done, and they will do it.

Greg Penno, Owner of Mr. Pet’sPet Shop | Canada
User Interface Magento POS
  • An intuitive interface you’ll enjoy using

A user-friendly interface helps retail owners and staff use the system more easily.

Microsoft Dynamics

  • Microsoft Dynamics interface is complex to set up, especially for those who are completely new to the Microsoft ecosystem.

Some users may find the user interface to be less intuitive compared to other platforms. This can make it more challenging for users to navigate the platform._G2 Customer review_

Magestore POS

  • We put a lot of effort into creating a user interface that’s more straightforward, beautiful, and intuitive to use for your front staff than Microsoft Dynamics.
  • The results are fewer errors, faster sales, and no frustration on how to use the functions. It also lets you put your attention back on the customer where it belongs.
  • Seamless integration capability to fit your specific needs

Magestore POS can work well with many leading software to expand functionalities and ensure smooth operations.

Microsoft Dynamics

  • Microsoft Dynamics POS system can easily integrate with any Microsoft software but is limited to connecting with other systems. That makes it difficult for you to access and use better external software.

“Its robust feature set and its integration with other Microsoft products limitation to integration with outside other systems.” _G2 Customer review_

Magestore POS

  • Magestore can integrate with a wide range of leading software on the market such as ERP, accounting, shipping, payment gateways, CRM, etc., allowing merchants to manage all operations in one place.
Magestore POS inherits Magento integration

More reasons to love Magestore

One time payment, no annual licensing fees

Not only are Magestore’s pricing plans cost-effective, you’ll also get more value out of each plan. All POS pricing plans come with unlimited users and unlimited devices.

Now you can get your entire team using the software without spending more per user like Microsoft Dynamics.

Able to scale resources to meet any project scope

All store owners want their official system to go live timely so their business can start creating revenue. Magestore ensures transparent implementation process with clear scope and milestone using Agile framework.

We scale resources to meet any project scope and new requirements, so you can save cost while still launching on the expected date.

Magestore and Microsoft Dynamics point of sale comparison

Compare POS features, pricing, support, and customer reviews

Product comparison




Compatible devices

Macs & PC, iPad, Android tablet

Tablets, PCs, and phones

Magento editions

Open Source & Commerce

Depend on integrations


Token-based authentication

Microsoft Azure AD authentication

Offline mode




eCommerce platforms (Magento and Shopify), eCommerce marketplaces, 3rd-party software including ERP, accounting, shipping, payment, and CRM systems

eCommerce platforms (Magento, Shopify, WooCommerce, and BigCommerce)
Only Microsoft's products like ERP, CRM, accounting, etc.


  • Online (Slack and Meeting) and email support

  • 90-day license refund

  • Live chat and phone support

  • Non-refundable


  • POS Lite for small businesses: Monthly subscription only $69

  • POS Commerce for medium-sized businesses and large enterprises: Custom quote, pay one time, use lifetime
    No hidden fees
    Unlimited devices and users

  • From $70
    per user/month

  • If you sell on eCommerce sites and want to connect online and offline stores, you must pay more for a connector.

  • High support rate per hour

Customer rating on Trustpilot


  • A great POS, and a great team behind it

  • They have always been very transparent and have good prices

  • The POS system is fast and stable


  • Easy to use

  • The interface is not user-friendly, hard to learn and use with beginners.

  • Expensive

Customer rating on Capterra


  • Cutting edge solution

  • A great POS and a great team behind it

  • Seamless integration


  • No reviews related to POS

5 simple steps to switch from Microsoft Dynamics to Magestore

Switching a POS system is not as tough as you think. It is time to evolve your business.



Discuss your business requirements, budgets, and related policy

Building a roadmap

Define milestones to implement your POS on schedule


Deloy the solution and keep you updated with the progess


Make sure the POS solution works and fits your requirements

Launch and maintenance

Set up your solution and train your staff

Summarize Magestore’s key features and benefits

Create a personalized POS solution with features you need

  • Scalable and customizable solution to meet your business’s specific needs
  • Unlimited accounts, users, and devices
  • Pay once for the POS license and own your data and software forever
  • No hidden fees
  • 365-day warranty and 90-day refund policy for POS license
  • Dedicated team to support you when you need


Does Microsoft Dynamics have POS system?

Yes, Microsoft Dynamics has 2 POS solutions called Modern POS (MPOS) and Cloud POS (CPOS). Their features include product pricing, sales, promotions, inventory management, employee management, and reporting. Microsoft Dynamics is an ERP and CRM app, not a complete POS because it lacks similar features of a popular retail POS.

Is Microsoft Dynamics POS expensive?

Microsoft Dynamics is a monthly subscription model, so it’s suitable for startups and small businesses. The pricing starts from $70-$100 per user/month plus many other extra fees. Thus, the recurring fees are rather high. If you need a POS solution with ERP and CRM systems, Microsoft Dynamics 365 might be one of the choices to consider. However, if you need a POS solution with advanced features, it might not be an optimal choice because it isn’t a personalized POS solution. Instead, you can opt for a customizable POS like Magestore and integrate the POS with your preferred software such as SAP, Sage, Netsuite, Salesforce, Stripe, Square payment, etc.

Is Microsoft POS good?

It’s a good POS software if your business operation is simple. Sometimes the system can create errors in reports and sync. Besides, you might face more challenges with using this system when your business grows. Microsoft Dynamics’s interface might be a barrier for those who aren’t used to the Microsoft ecosystem.

What are Microsoft Dynamics 365 POS alternatives?

Some Microsoft Dynamics 365 alternatives you can consider are Magestore POS, Shopify POS, Clover, Square, etc. You can refer to our other POS comparison to understand more about the features, pros, cons, and pricing policy of each solution and make the right decision.

Opening your first store?

If you plan to open a new business, we’re here to shape your desired omnichannel solution and connect your online website to physical store.

Ready to plan for your future retail business with Magestore POS?

Is your current system holding you back?

It’s never too late to start a new and better direction. If the current system makes you exhausted, don’t hestitate to talk with our consultant to get a free switching analysis.

All you need is addressing your difficulties and what you want in the new system, we will take care the rest.

Close Menu