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Featured customer: MR.PET'S

10 locations, 12001800 orders per day


How a store owner has fulfilled ALL business needs with a unique POS solution.

Pet store icon
Pet products
stock icon
1 webstore
& 10 physical stores
location icon white
magento icon
Magento 2.4.x Open Source

A retailer with a big mission and an efficiency puzzle

Mr.pets store using Magestore POS

Mr.Pet's Story

About business

Greg Penno has started his pet supplies business, Mr. Pet’s, for 26 years. Mr. Pet’s has 9 locations in Canada with 8,000 product SKUs, but expanding to 25,000 SKUs over the next 12 months.

Greg aims to offer his customers a wider selection of pet products than ever before. But he has a big efficiency puzzle to solve, managing approximately 100 employees with 1,200–1,800 orders per day.

On his way to find a seamingly-simple POS solution

It’s not easy to manage 9 physical stores. Greg wants to offer different products at different store locations. Mr. Pet’s website also has lots of SKUs that need to be organized well for customers to understand what they have and where.

Greg and his developer team were looking for a POS system to maximize efficiency and provide their customers with the best experience. This POS system should allow back-orders and dropship to fulfill 5% of his sales orders.

As simple as it may seems, Greg Penno cannot find what he wants in any POS system. Unfortunately, his experience with some other POS system did not go well, even with a popular one like Microsoft Dynamics:

  • Delay in syncing data
  • Incorrect product information
  • Unable to meet the business’ special needs
Mr.Pet's store front | Magestore customer success

“We have different products sometimes at different locations and we want to tell the world what products we have at each store simply so we had very special needs for magestore.”

Greg Penno, Store Owner of Mr. Pet'sPet Products | Canada

Believing is achieving

Mr. Pet’s needs an integrated & Magento-native POS system that uses the same database for website as POS. Greg & his developer fellows didn’t give up on their research. Finally, Greg has found what he needs in Magestore POS. Running several cash registers at once, Greg was once worried about Magestore POS speed, but now everything is sorted out.

Greg and Mr.Pets store using POS Magestore Magento
The results

What Greg has achieved

  • Checkout faster than ever with a strong POS and barcode support
  • Magento POS streams real-time and lossless data
  • Run 21 cash registers in 9 physical stores.
    Expand more without extra charges
  • Sell even when out-of-stock with back-orders and dropshipping
  • Customers can buy online and pick up at store
  • Launch an online-offline reward program with custom earning/spending rules

Words from Greg

“We are scanning at 110 items in 30 seconds, it might even be able to scan faster if we had a faster scanner.” – said Greg.

Here are the 3 quoted compliments Greg sent to Magestore

Icon Magestore Magento POS quick setup

Easy to operate

“Already we are able to do many more things than we were able to do in the past with our previous software.”

Icon Magestore Magento POS easy configuration

Open POS in minutes

“I love that our POS just streams from our online server and in minutes we can have a working cash register.”

Icon Magestore Magento POS instant access

Own your POS forever

“I love that we own the product and no one can take a feature away from us to change it in a way we do not like.”

Business innovation and the No.1 Leader

With his wise vision in Magestore POS, Greg has gained absolute trust from his staff members for being the No.1 boss. Renovating a whole new POS system isn’t easy, but Greg has led the team to a new era. “I look like a hero to my staff now that Magestore fixed our speed problem. I think they had some doubt at times, but I was able to show them I can lead them through a fire and we survive.”

Greg is on his way to complete customizations with Magestore but expresses his confidence in the outcome. “I don’t know how to express how happy I am today and that I am sooo confident that Magestore will be able to make anything we dream become a reality.”

“I am very happy with the solution/service. Very detailed and well planned out, we requested a lot of tasks that were not simple. Magestore made my dream a reality.”

Greg Penno, Store Owner of Mr. Pet'sPet products | Canada

Grow faster with Magestore POS now

Innovate your retail with your own unique POS system & become your staff’s hero.

Start with a FREE Demo

What is Magento POS

A Magento POS (point of sale) system is software integrated with the Magento platform to synchronize data between your online and offline stores and facilitate retail operations. Magestore POS is a web-based and Magento-native POS which requires at least one Magento website to work.

Who needs Magento POS system

The Magento POS system is developed for retailers with both Magento eCommerce websites and physical stores, and want to use the Magento website as a centralized place to manage all sales data and sell both online and offline.

Some features of Magento POS system

A basic Magento POS can work as a cash register to create orders, add discounts and taxes, print receipts, and manage sales. But a complete Magento POS system can assist you with more advanced tasks, such as inventory control, supplier management, loyalty programs, etc.

45-minute Live Demo

Let us show you how it all works

After you complete the registration form & schedule a meeting with us, we'll contact to ask for your confirmation. This demo session is completely FREE & requires no commitments.

1. Where we'll discuss

We do screen sharing, so the demo will be conducted using Google Meet.

2. What we'll do

Our specialists will guide you through the POS solution and answer any questions you have. All to see if our POS system fits your business requirements.

3. What you'll get

  • A LIVE demo session to see how Magestore POS works
  • A FREE demo site to explore every product feature
  • A FREE consultation with our expert to discuss the best-fit solution for your business.

4. Additional information

  • A demo typically lasts for 45 minutes, but we can adjust the duration based on your needs
  • No preparation required but it's nice to have your requirements clear
  • Additional team members are welcome to join
  • If you want to see how Magestore POS works in reality, you can contact one of our customers and ask for their experience
  • Magestore doesn't do cold-calling, we only contact you on request.

Magestore | POS for Magento

About the Magento platform

1. What is Magento?

Magento is an open-source platform that helps retailers create eCommerce websites, released on March 31, 2008, by Varien and developed on Zend Framework. In 2018, Adobe acquired Magento with a price of $1.68 billion. There are currently about 270,000 eCommerce websites running on Magento in 2022.

2. Why do retailers choose Magento?

Most of our customers say Magento is speedy and more customizable than others; it is suitable for medium and large enterprises or fast-growing businesses with complex requirements/customizations.

Not sure if you're using Magento, check your website here!

3. What to do next?

  • If you are new to Magento or searching for eCommerce platforms, you can explore more about Magento in this article.
  • If you are looking for Magento website development services, please reach our dedicated service team here.
  • If you've already had a Magento website and are searching for a POS system, please close this pop-up and continue exploring.