Magestore vs Microsoft Dynamics: Which POS fits Magento omnichannel retailers best?
4 reasons retailers are switching from the Microsoft Dynamics system to Magestore include data synchronization, user-friendly interface, customizability, scalability, and integration capability.
Magestore is a POS solution designed for Magento merchants of all sizes, from small businesses to large enterprises. As a Magento-native POS, it connects directly to your Magento backend – no third-party connectors needed – for seamless, real-time inventory synchronization. This complete POS system supports omnichannel retail with features like multi-store management, unified loyalty programs, store pickup, ship-from-store, and broad retail hardware compatibility.
- All-in-one solution for Magento retailers
- Fast and stable checkout in under 15 seconds using PWA technology
- Highly customizable and scalable with unlimited accounts and devices
Microsoft Dynamics is a suite of Microsoft products that includes retail management, finance, ERP, and CRM for businesses of all sizes. This is a SaaS product so you’ll need to pay monthly fees for using their apps. Users of Microsoft Dynamics solutions often depend on Microsoft ecosystems because of its limited integration with external software.
- Intelligent CRM and ERP business apps
- AI-powered experiences
- Time and money saving
4 big reasons Microsoft Dynamics POS is not an ideal solution for businesses
Your business won’t scale if you stay with the wrong system. For Magento retailers, a non-Magento POS system like Microsoft Dynamics 365 retail POS might lead to crucial issues, including unsynchronized data or incorrect information.
Meanwhile, the right one, a Magento-native POS solution like Magestore, can dramatically transform how you do business, both online and offline, ensure smooth, 100% real-time, and accurate data sync between Magento and your locations, and streamline your operational efficiency.
Let’s consider the 4 key benefits of the Magestore solution as you search for a new POS system.
Magestore POS syncs data in real time between your Magento website and in-store POS for seamless omnichannel management.
It connects your online and offline sales channels, keeping checkout, product, customer, inventory, and purchasing data synchronized in one system.
Microsoft Dynamics
- As Microsoft Dynamics 365 POS is not tailored for Magento, you may occasionally encounter errors in data synchronization, such as incorrect product information and stock updates.
- Microsoft Dynamics POS system relies on a 3rd-party connector to transfer data to Magento. If you encounter any issues, you’ll need to contact the connector provider for help. And you’ll need to pay extra fees for this integration and its support.
- Besides, without an offline mode for unstable networks, the Microsoft Dynamics Retail POS app requires a constant Internet connection – leading to delays or sync issues, especially during trade shows or in stores with poor connectivity.
A customer using Microsoft Dynamics POS reviewed on G2: “Syncing Microsoft Dynamics to your website and having character limitations on titles of products,” – which can disrupt consistent product presentation across channels.
Magestore POS
- Unlike Microsoft’s point of sale, Magestore’s solution is native to Magento, ensuring all data synchronizes in real time between the online website and offline store. You can access the latest and most accurate information anywhere in your system.
- Because Magestore POS connects directly to Magento without a third-party connector, there’s no extra link in the chain that can fail – reducing potential sync issues and keeping your sales channels reliably aligned.
- Moreover, Magestore POS can create orders and process payments even in poor internet conditions. When the Internet is back, it automatically syncs data, ensuring you don’t lose any orders and sales.
Magestore POS is customizable and scalable to adapt to your business growth.
Magestore POS is a customizable and scalable solution with advanced features to fit your business requirements.
Microsoft Dynamics
- Microsoft Dynamics has limitations in customization and scalability, so you can’t tailor its built-in feature set to your business needs.
- Besides, Microsoft Dynamics retail solution is a product suite; you must pay for the entire solution that includes features you may not need, which can make scaling costly and less efficient.
Magestore POS
- Unlike Microsoft Dynamics, which is hard to customize, tailor-made Magestore solutions are flexible to your specific needs.
- Magestore POS is ideal for fast-growing businesses, allowing you to add unlimited locations, users, devices, and products as you expand – without incurring extra fees.
”We've used Microsoft Dynamics and RMS Counterpoint several years ago and with both of those programs we had significant problems [...].
Greg Penno, Owner of Mr. Pet’sPet Shop | Canada
If you like the Magento platform, Magestore is the POS for you. Incredibly fast and super easy to understand and can customize any function you desire.
Having one database that streams down on PWA to all tills is genius, most companies have it backwards. Magestore has an amazing customization team and were able to resolve things we thought were impossible. […] Just tell them what you want done, and they will do it.
Magestore POS offers a user-friendly interface that helps retail owners and staff use the system more easily.
A user-friendly interface helps retail owners and staff use the system more easily.
Microsoft Dynamics
- Microsoft Dynamics interface is complex to set up, especially for those who are completely new to the Microsoft ecosystem.
A customer using Microsoft Dynamics POS reviewed on G2: “Some users may find Microsoft Dynamics’ user interface to be less intuitive compared to other platforms. This can make it more challenging for users to navigate the platform.”
Magestore POS
- Magestore POS has a more user-friendly, intuitive, and visually appealing interface for front-line staff compared to Microsoft Dynamics.
- The results are fewer errors, faster sales, and no frustration with how to use the functions. It also lets you put your attention back on the customer, where it belongs.
Magestore POS can work well with many leading software to expand functionalities and ensure smooth operations.
Magestore POS can work well with many leading software to expand functionalities and ensure smooth operations.
Microsoft Dynamics
- Microsoft Dynamics POS integrates easily with other Microsoft products but has limited compatibility with non-Microsoft systems. That makes it difficult for you to access and use external software.
A customer using Microsoft Dynamics POS reviewed on G2: “Microsoft Dynamics robust feature set and its integration with other Microsoft products are limited to integration with outside systems.”
Magestore POS
- Magestore can integrate with a wide range of leading software on the market, including ERP, accounting, shipping, payment gateways, CRM, etc., allowing merchants to operate omnichannel retail without data conflicts.
More reasons to love Magestore
One time payment, no annual licensing fees
Not only are Magestore’s pricing plans cost-effective, you’ll also get more value out of each plan. All POS pricing plans come with unlimited users and unlimited devices.
Now you can get your entire team using the software without spending more per user like Microsoft Dynamics.
Able to scale resources to meet any project scope
All store owners want their official system to go live timely so their business can start creating revenue. Magestore ensures transparent implementation process with clear scope and milestone using Agile framework.
We scale resources to meet any project scope and new requirements, so you can save cost while still launching on the expected date.
Magestore and Microsoft Dynamics point of sale comparison
Compare POS features, pricing, support, and customer reviews
Product comparison |  |  |
Magento-native | Yes | No |
Compatible devices | Macs & PC, iPad, Android tablet | Tablets, PCs, and phones |
Magento editions | Open Source & Commerce | Depend on integrations |
Security | Token-based authentication | Microsoft Azure AD authentication |
Offline mode | Yes | No |
Integration | eCommerce platforms (Magento and Shopify), eCommerce marketplaces, 3rd-party software including ERP, accounting, shipping, payment, and CRM systems | eCommerce platforms (Magento, Shopify, WooCommerce, and BigCommerce) |
Support |
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Pricing |
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Customer rating on Trustpilot | 4.5/5
| 1.4/5
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Customer rating on Capterra | 4.7/5
| 4.4/5
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5 simple steps to switch from Microsoft Dynamics to Magestore
Switching a POS system is not as tough as you think. It is time to evolve your business.
Summarize Magestore’s key features and benefits
Create a personalized POS solution with features you need
- Magento-native POS without connector
- Support selling online and in-person
- Fast, stable in-store checkout
- Real-time inventory sync across locations
- Broad retail hardware support
- Scalable, customizable solution
- Unlimited accounts, users, and devices
- One-time POS license ownership
- No hidden fees
- 365-day warranty, 90-day refund policy
- Dedicated support team
FAQs
What is Magestore?
Magestore is the No.1 Magento-native POS platform that helps Magento retailers seamlessly sell online and in person. Magestore supports omnichannel retail with unified payments, loyalty programs, multi-store management, fulfillment, etc, thus merchants can seamlessly manage all data in one place with minimal effort. Magestore POS for Magento works with a wide range of devices and POS hardware, so merchants can scale using their existing systems. It’s flexible and fully scalable, supporting unlimited devices, users, and registers without extra costs.
What is Magento POS?
Magento POS (point of sale) is a POS solution that integrates your Magento stores with in-store locations, thus letting you manage all sales, products, customers, inventory, and purchasing in one place. Instead of running your Magento eCommerce store and in-store POS separately, you can use Magento 2 POS to keep everything synced in real time.
Does Microsoft Dynamics have POS system?
Yes, Microsoft Dynamics has 2 POS solutions called Modern POS (MPOS) and Cloud POS (CPOS). Their features include product pricing, sales, promotions, inventory management, employee management, and reporting. Microsoft Dynamics is an ERP and CRM app, not a complete POS because it lacks similar features of a popular retail POS.
Is Microsoft Dynamics POS expensive?
Microsoft Dynamics is a monthly subscription model, so it’s suitable for startups and small businesses. The pricing starts from $70-$100 per user/month plus many other extra fees. Thus, the recurring fees are rather high. If you need a POS solution with ERP and CRM systems, Microsoft Dynamics 365 might be one of the choices to consider. However, if you need a POS solution with advanced features, it might not be an optimal choice because it isn’t a personalized POS solution. Instead, you can opt for a customizable POS like Magestore and integrate the POS with your preferred software such as SAP, Sage, Netsuite, Salesforce, Stripe, Square payment, etc.
Is Microsoft POS good?
It’s a good POS software if your business operation is simple. Sometimes the system can create errors in reports and sync. Besides, you might face more challenges with using this system when your business grows. Microsoft Dynamics’s interface might be a barrier for those who aren’t used to the Microsoft ecosystem.
What are Microsoft Dynamics 365 POS alternatives?
Some Microsoft Dynamics 365 alternatives you can consider are Magestore POS, Shopify POS, Clover, Square, etc. You can refer to our other POS comparison to understand more about the features, pros, cons, and pricing policy of each solution and make the right decision.
Opening your first store?
If you plan to open a new business, we’re here to shape your desired omnichannel solution and connect your online website to physical store.
Ready to plan for your future retail business with Magestore POS?
Is your current system holding you back?
It’s never too late to start a new and better direction. If the current system makes you exhausted, don’t hestitate to talk with our consultant to get a free switching analysis.
All you need is addressing your difficulties and what you want in the new system, we will take care the rest.
