Features details

Magento Order Fulfillment

Magento Order Management is one module in our Omnichannel solution for Magento retailers. (available for both Magento 1 and Magento 2). We give you a powerful tool to create great customer experiences and make seamless sales anytime, anywhere

Don't get stuck in the insufficient magento order management. Running a retailer business means that you have to deal with hundreds of orders every day. This Magento Order Fulfillment module gets your orders prepared and shipped fast and simply. Throw your burden away and let our solution deliver 4x commerce order-processing speed.

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Order Fulfillment features

1. Dashboard

Our Magento Order Fulfillment module comes with a comprehensive dashboard, which consists of 6 types of charts to simplify your Magento order management work: Orders by status, Orders by day, Orders by carriers, Verified orders by day, Picked request by day & Packed request by day. These charts can act as tutorial for your next business decision. You are able to custom time range to get data for each chart. All charts can be printed and downloaded in multiple forms: PNG image, JPEG image, PDF document & SVG vector image.

magento order management - sales by status chart in order fulfillment dashboard

2. Order Listing

With our Magento order management software, you have 3 convenient ways to control your orders and speed up your order fulfillment process:

2.1. Controlling orders by status

You no longer have to create new orders in default Magento backend system because we are here to help. All orders are divided into 5 types by automation to ensure better Magento order management: Awaiting Payment, Back Orders, Hold Orders, Completed Orders & Canceled Orders.

magento order management - control order by status

2.2. Controlling orders by batch

With our Magento order management feature, users can create batches to mark orders they are working on. The staff is not allowed to see orders in the batch created by others. They see orders in the batch they create and orders which are not in any batches. Admin has permission to check orders information and staff in batches. Order status (pending, completed, processing, etc.) is also visible on Magento backend.

To accelerate your order processing system even further, you can utilize our FREE Magento Retailer tool with 5 built-in functions including Shipping Label Printer and Invoice Generator.

magento order management - control orders by batch

2.3. Controlling orders by customized tag

Many orders may have the same situation and you can save time on handling them by Tag options. Each tag can be modified to fit your business model (including color and title for each tag). This is exceptional helpful in Magento order management.

magento order management - control orders by tag

3. Order Fulfillment Management

One special feature about our Magento Order Fulfillment module is the ability to send request to multiple warehouses at once. In other Magento order management systems, store manager only sends one request to one warehouse at one time. That means if items in an order are located in 2 separate warehouses, you need to send request twice. Instead, our Magento Order Fulfillment system saves your time by suggesting warehouses with available stock so you can select to ship which product from which warehouse.

Controlling the whole Magento order fulfillment flow in 5 steps:

  • Verify order (optional): sales staff can confirm and edit customer's shipping & billing address
  • Prepare fulfillment: separate orders into 2 groups whether all ordered items are available in stock or not;
  • Pick items: able to select multiple orders to print out into a composite picking list
  • Pack items: able to create multiple packages for an order
  • Deliver packages: displays shipping information and tracking number provided by carrier

There are 2 ways to navigate from one step to others to further speed up your Magento order fulfillment process: from the main menu or from the top of the dashboard.

magento order management - step-by-step order fulfillment process

4. Order Fulfillment Report

There are 4 types of Magento order management reports which record how many orders have been picked and packed including: Fulfillment by staff, Fulfillment by staff (Daily), Fulfillment by warehouse, Fulfillment by warehouse(Daily)

magento order management - select order fulfillment reports

Magento Order Management is one module in our Omnichannel solution for Magento retailers. (available for both Magento 1 and Magento 2). In order to get this module, you can see our pricing plan

Wonder whether Magento Order Management is your solution?

Book Order Management Feature Demo    Omnichannel Features