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Magento Order Management Fulfillment

Magento Order Management is one module in our Omnichannel solution for Magento retailers. (available for Magento 2). We give you a powerful tool to create great customer experiences and make seamless sales anytime, anywhere

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Don't get stuck in the insufficient Order Management system. Running an ecommerce retailer business means that you have to deal with hundreds of orders every day. Magestore Order Management Software gets your ecommerce orders prepared and shipped fast and simply. Throw your burden away and let our solution deliver 4x commerce order-processing speed.

Order Management features

Overview: Make everything easier with Order Management

Running a brick-and-motar business means that you have to deal with hundreds of orders every day. Do not worry about your high volume of sales orders and messy shipments anymore! Our Magento Order Management System (OMS) can help. This is the perfect solution for your problem, which allows to create new orders, manage all orders and track order fulfillment process in only 5 simple steps.

  • Streamline 5 standard steps for the fastest processing "Verify - Fulfill - Pick - Pack - Deliver"
  • In line order editing & Touch screen supported allow staffs to save time working on each step of Order Processing
  • Multi-warehouse fulfillment made easy & correctly
  • API Integration with all Magento supported shipping carriers

1. Dashboard

Our Magento Order Management module comes with a comprehensive dashboard, which consists of 6 types of charts to simplify work of order manager: Orders by status, Orders by day, Orders by carriers, Verified orders by day, Picked request by day & Packed request by day. These charts can act as tutorial for your next business decision. You are able to custom time range to get data for each chart. All charts can be printed and downloaded in multiple forms: PNG image, JPEG image, PDF document & SVG vector image.

magento ecommerce order - easier work for order manager

2. Order Listing

With our order management solution, you have 3 convenient ways to control your orders and speed up your Order fulfillment process:

2.1. Controlling orders by status

You no longer have to create new orders in default Magento backend system because we are here to help. All orders are divided into 5 types by automation to ensure better Order management: Awaiting Payment, Back Orders, Hold Orders, Completed Orders & Canceled Orders.

ordering system software - control order by status

2.2. Controlling orders by batch

With our Magento order management software, users can create batches to mark orders they are working on. The staff is not allowed to see orders in the batch created by others. They see orders in the batch they create and orders which are not in any batches. Admin has permission to check orders information and staff in batches. Order status (pending, completed, processing, etc.) is also visible on Magento backend.

To accelerate your order management process even further, you can utilize our FREE Magento Retailer tool with 5 built-in functions including Shipping Label Printer and Invoice Generator.

open source order management - control orders by batch

2.3. Controlling orders by customized tag

Many orders may have the same situation and you can save time on handling them by Tag options. Each tag can be modified to fit your business model (including color and title for each tag). This is exceptional helpful in Magento order fulfillment system.

magento order management - control orders by tag

3. Order Fulfillment Management

One special feature about our Magento Order Management module is the ability to send request to multiple warehouses at once. While in other order management system, store manager only sends one request to one warehouse at one time. That means if items in an order are located in 2 separate warehouses, you need to send request twice. Instead, Magestore Order Management software saves your time by suggesting warehouses with available stock so you can select to ship which product from which warehouse.

select multiple inventory place to fulfill order

Controlling the whole order fulfillment management flow in 5 steps:

  • Verify order (optional): sales staff can confirm and edit customer's shipping & billing address
  • Prepare fulfillment: separate orders into 2 groups whether all ordered items are available in stock or not;
  • Pick items: able to select multiple orders to print out into a composite picking list
  • Pack items: able to create multiple packages for an order
  • Deliver packages: displays shipping information and tracking number provided by carrier

There are 2 ways to navigate from one step to others to further speed up your Magento order fulfillment process: from the main menu or from the top of the dashboard.

*New Update for Magento 2 users: In the newest version Omnichannel Solution 1.2.0 for Magento 2, the system can verify order automatically if customer has already paid for the order and product is in-stock.

customer order management - step-by-step order fulfillment process

4. Order Fulfillment Report

There are 4 types of Magento order management reports which record how many orders have been picked and packed including: Fulfillment by staff, Fulfillment by staff (Daily), Fulfillment by warehouse, Fulfillment by warehouse(Daily)

inventory and order management software - select order fulfillment reports

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Dashboard

  • 5 types of charts: orders by status, Orders by day, Orders by carriers, Picked request by day & Packed request by day.
  • Select the time range for each report
  • Print report charts
  • Download reports in multiple forms: PNG image, JPEG image, PDF document, SVG vector image

Detail Order Management reports

  • 2 kinds of staff report: Fulfillment by staff & Fulfillment by staff (Daily)
  • 2 kinds of warehouse report: Fulfillment by warehouse & Fulfillment warehouse (Daily)

Order Fulfillment

  • 5 default steps in the order management process: Verify orders, Prepare fulfillment, Pick items, Pack items & Deliver packages
  • Enable/disable step “Verify orders” in the process
  • New! Allow automatic verify order when customer has already paid & product is in stock
  • 2 ways to navigate to other steps
  • Assign orders to batch
  • Add tag, note for each order in line
  • Record the age of each order in each step
  • Search and filter orders by date, ID, total value, recipient, order status, batch & ta
  • Print invoices, packing slips, credit memos, shipping labels
  • Track users total verified and picked items
  • Scan to find orders and pick items for each order
  • Take pictures after creating packages
  • Notify customers by email

Order Listing

  • Create new orders right in Order Fulfillment section
  • Enable/disable Magento default ship
  • Add, remove, choose colors for order tags

Others

  • 100% open source
  • License Certificate valid for 01 live Magento installation and unlimited test Magento installations (No license key required).
  • Easy to install and configure
  • User-friendly interface

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Magento 2 Order Management is one module in our Omnichannel solution for Magento retailers. (available for Magento 2). In order to get this module, you can see our pricing plan

Wonder whether Magento Order Management is your solution?

Book Order Management Feature Demo    Omnichannel Features

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