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World’s #1 Retail POS System for Magento, Click To Discover!

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Retail POS System for Magento

An omnichannel POS to connect your offline store(s) to Magento with real-time synchronization

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Choosing the best POS system for Magento requires careful consideration.

The degree to which a POS system can work with Magento varies. Inadequate integration may limit the POS’s ability to fully utilize Magento’s capabilities. In specific instances, certain POS systems might encounter issues like data inconsistencies and other complications due to this limited integration.

Drawing from over 14 years of experience in assisting Magento merchants with POS solutions and direct familiarity with a range of POS offerings, we’ve curated a comprehensive list of the best POS systems for Magento users.

Furthermore, we’ve developed an all-encompassing guide to aid you in choosing the appropriate POS system for your business needs. This resource is founded upon our rigorous testing, extensive research, and valuable insights garnered from customer feedback.

Best POS systems for Magento: a comparison chart

POS

Key features

Starting Prices

Customer reviews

Magestore POS

  • Fast order creation in under 1 minute

  • Accurate and real-time data (inventory, sales, customers) sync across channels and locations

  • Multichannel selling

  • Reliable offline mode

  • Live and extensive reports

custom prices

  • "Seamless integration"

  • "Functional, precise and easy"

  • "Absolute best POS solution for Magento 2"

Webkul POS

  • Synchronize data in real time

  • Display stock status

  • Work in offline mode

  • Support a wide range of payment options

  • Offer comprehensive sales reports

$249

  • "I am impressed with their coordination and support with each of my requirements"

  • "recommended 100%"

  • "Friendly application and easy to use and configure"

ConnectPOS

  • Real-time data update

  • Offline mode

  • Barcode scanning

  • Quote management

  • Customer facing display

custom prices

  • "My support experience was great!"

  • "The Support Team's response is very fast"

  • "The system is easy to use"

BindoPOS

  • Accept mobile payments

  • Built-in payment processing

  • Mobile sales

  • Role-based security

  • Customer facing display

$89

  • "It is very useful and great POS for small businesses"

  • "It's easy to use and the dashboard is nice"

  • "Its fast, the card processor is amazing"

Supermax POS

  • Offline mode

  • Easy product search by barcode, SKU, type, and product name

  • Reports on sales, customers, tax, and inventory, organized by cashiers and outlets

  • Custom and split payments

  • Popup windows displaying product information

$499

  • "We definitely recommend Supermax"

  • "Very Useful and Excellent point of sale"

BoostMyShop POS

  • Store pickup as a shipping option for simple products

  • User-friendly interface that supports touch screens

  • Compatible with thermal printers

  • Support for various payment methods, coupon codes, and customized pricing

  • Quick shortcuts to add best-selling items to the cart

€445.50

  • "The support team is quite good"

  • "Excellent service and team"

  • "Their team is profesional, tecnical support is efficient and understanding"

Ebizmarts POS

  • Discounts, custom, tier pricing

  • Customer management

  • Order notes and online order lookup

  • Barcode scanners

$350

  • "Outstanding customer support"

  • "Worked perfectly as soon as we went live"

  • "The actual iPad POS is the slickest and quickest I've tried"

Best Magento POS: a detailed review with insights from genuine customers

Best paid POS system for Magento

  1. Magestore POS

Magestore POS is the ultimate solution for businesses looking to scale or tackle distinct retail challenges that generic POS systems struggle to solve.

While various POS solutions offer extensive features, the diverse retail landscape presents many unique issues that no single vendor can fully cover.

This is where Magestore POS excels.

We specialize in crafting tailored Magento web POS solutions that cater to the specific needs of each business.

If you’re encountering unique retail challenges that generic POS systems can’t address, schedule a consultation with us and claim your free tailor-made solution design to solve your specific problem now:

If expansion is on your mind, consider Magestore POS as a budget-friendly choice. The initial cost depends on the number of stores at the time of purchase, and after that, adding new users and devices incurs no additional charges.

As a native solution, Magestore POS is the best POS to integrate with Magento, presenting two key advantages that are often absent in non-native POS solutions: robust integration with Magento for system stability and the ability to leverage all of Magento’s powerful features.

Overview of Magestore POS system-5 best pos systems for food trucks

Prices:

Tailored pricing according to your business’s size, distinct requirements, and objectives.

Pros:

  • Customizability to suit various business models
  • Real-time data synchronization including inventory, sales, customers
  • Compatibility with Magento’s latest updates
  • Seamless integration with Magento modules
  • Offline functionality to sell without the Internet
  • Operation on mobile devices and web browsers
  • One-time payment and free addition of users and devices
  • Compatibility with all POS hardware
  • Support for all payment options
  • One dedicated team from designing, and developing to maintaining the POS solution

Cons:

  • Higher upfront costs than other alternatives on this list but your investment will be paid off in the long run
  • Require technical knowledge to set up the POS on your own

Features:

2. Ebizmarts POS

Ebizmarts specializes in providing POS, payment, and email marketing extensions, offering free Mailchimp and payment integration within your POS subscription. The Mailchimp extension is included in the package.

Moreover, users have numerous options to customize receipt features. Ebizmarts’ packages are generous, with no charges for order volume or setup fees. All users get a free test account and email support. The Enterprise+ package offers even more enhanced features.

>>> Ebizmarts POS vs. Magestore POS

Ebizmarts POS

Prices:

  • Enterprise: $350/month, plus $99 per month for additional key
  • Enterprise +: custom pricing

Pros:

  • Free Mailchimp and payment integration
  • Free Mailchimp extension
  • Deep customization of receipt features
  • Multi currencies available in the package
  • Assigning sales to salesperson

Cons:

  • Ebizmarts POS works only on iOS 10.0 and iPad OS 10.0 and above.
  • To get a demo of the POS, people need to send a requesting email, which can be inconvenient.
  • To use Gift cards in Magento, users need to purchase the Ahead Gift Card extension. However, it’s important to note that if Ebizmarts falls behind in maintaining updates for the extension, there’s a potential risk of encountering conflicts between the POS and Ahead Gift Card.

Features:

  • Discounts, custom, tier pricing
  • Customer management
  • Gift cards
  • Multiple tax levels
  • Cash up
  • Order notes and online order lookup
  • Configurable products
  • User roles
  • Barcode scanners
  • Print and email receipts
  • Returns and refunds
  • Multiple currencies
  • Theme-able
  • Image gallery

3. Webkul POS

Webkul POS is a budget-friendly choice for starting Magento merchants who need essential features.

They stand out with their user-friendliness and strong support. The POS enables efficient management of multiple physical stores and retail outlets across different locations, synchronizing crucial data like sales, orders, inventory, and products with your online store.

The system works in both online and offline modes. Upon internet reconnection, it seamlessly syncs offline store sales and customer data with the online store, ensuring uninterrupted operations.

Webkul POS

Prices:

Product:

  • Community Edition: $249
  • Enterprise Edition: $448
  • Enterprise Cloud Edition: $448

Support:

  • 3 months: no extra cost
  • 6 months: $79.6
  • 1 year: $99.5

Installation: $150

Pros:

  • Offer a wide ecosystem of software and services to support its POS solution
  • Users can use POS as a PWA
  • Provide personalized demo
  • Charge fixed prices
  • Have an offline mode

Cons:

  • While Webkul possesses a diverse ecosystem of retail tools, they aren’t configured to work together. As a result, there’s a potential risk of encountering bugs.
  • Webkul POS comes at an affordable price. However, this also translates to a limited number of POS configurations, which encompass offline mode, single login for cashiers, product page load size, and barcode attribute selection.
  • The interface of the PWA POS looks outdated.
  • The sales screen doesn’t display the quantity on hand for each source.
  • While the POS does include order history, it doesn’t display the order status.

Features:

  • Synchronize data in real-time
  • Display stock status
  • Assign sales representatives to physical stores
  • Work in offline mode
  • Search customer accounts by phone number
  • Support a wide range of payment options
  • Allow shopping cart holding
  • Offer comprehensive sales reports

4. ConnectPOS

ConnectPOS offers an affordable monthly subscription fee, making it suitable for small businesses in their early stages of exploring POS system needs.

ConnectPOS provides versatility by working on both app and web browsers, giving users device options.

Their standout customer service includes live chat, email, and WhatsApp call support.

Additionally, ConnectPOS offers built-in multi-currency support for Premium plan subscribers.

>>> ConnectPOS vs. Magestore POS

ConnectPOS

Prices:

Tailored pricing designed for each business’s unique needs.

Pros:

  • Affordability, suitable for smaller merchants
  • Go-live service for annual subscribers
  • Assistance available through email, live chat, and WhatsApp calls
  • Straightforward two-step upgrade process
  • Built-in multi-currency support for Premium plan subscribers

Cons:

  • The Magento version of ConnectPOS is somewhat limited. Using both the web and app versions might lead to synchronization issues, causing inconsistencies in categories, receipt settings, and other changes between them.
  • To use the app, you need iOS 12, MacOS 12, Windows 10, and Android 7.0 and above.
  • While ConnectPOS provides a trial period of 2 weeks, they only offer a PDF instruction file for integrating the POS with users’ Magento backend. This could be frustrating for non-tech users.
  • The trial version doesn’t accurately represent the actual workflow and solution architecture, making it difficult for trial users to make an informed decision about whether ConnectPOS is the right fit for them.

Features:

  • Real-time data update
  • Operate without Internet
  • Barcode scanning
  • Store credit
  • Flexible receipting
  • Payment methods
  • Refund and exchange
  • Group pricing
  • Custom sales
  • Order list
  • Quote management
  • Tax management

5. BindoPOS

If you’re a small business seeking a user-friendly POS solution, consider Bindo POS.

Pricing starts at $59 per month for the initial register and can support up to 20 retail outlets. However, there are various pricing plans and customization options available.

Bindo POS

Prices:

Essentials:

  • The initial register costs $59 per month, and each extra register is $39 per month.
  • There’s a $150 activation fee, but it’s waived for annual plan selections.

Basic:

  • The first register is priced at $89 per month, and each additional register costs $39 per month.
  • The $250 activation fee is waived for those opting for annual plans.

Pro:

  • For the initial register, the cost is $129 per month, and each extra register is priced at $49.
  • The activation fee, which can be waived, amounts to $500.

Enterprise: Tailored according to the specific needs of businesses.

Pros:

  • Straightforward user interface
  • Simple pricing plans
  • Back-office features accessible from the register interface

Cons:

  • Cannot manage a high volume of transactions
  • Charge activation fee
  • Lack of 24/7 phone support
  • Integrate to a small number of partner services
  • Show discounts separately
  • Lack of customer-facing display

Features:

  • Accept mobile payments
  • Built-in payment processing
  • Built-in eCommerce shop
  • Mobile sales
  • Role-based security

6. Supermax POS

Supermax POS for Magento is a versatile solution that comes with offline mode support, a kitchen and bar display system, real-time synchronization, and numerous other features.

Supermax POS

Prices:

Product:

  • $499 for Magento Open Source
  • $998 for Adobe Commerce Cloud and Adobe Commerce on-premise

Support: $598 for a 12-month service agreement

Installation service: $98

Pros:

  • Operate in offline mode and support barcode scanning
  • Employ advanced caching techniques to decrease the loading time of the POS system

Cons:

  • Some functions like the kitchen and bar display system or real-time synchronization might need extra addons.
  • Even though guides are available, the setup procedure could be tricky, and the extension provider might charge a fee for the installation service.
  • It doesn’t automatically sync with your inventory.

Features:

  • Offline mode
  • Reports on sales, customers, tax, and inventory, organized by cashiers and outlets
  • Easy product search by barcode, SKU, type, and product name
  • Custom and split payments
  • Customer lookup and new customer account creation during checkout
  • Popup windows displaying product information

7. Boostmyshop POS

BoostMyShop POS is an affordable Magento 2 POS extension created for retailers emphasizing dropshipping.

>>> BoostMyShop POS vs. Magestore POS

Boostmyshop POS

Prices:

Product:

  • Community: €445.50
  • Enterprise: €824.50

Support:

  • 3 months: Included
  • 6 months: +€69.00

Installation: +€89.00

These payments are one-time.

Pros:

  • Budget-friendly prices
  • Fast answers to questions
  • One-time payment

Cons:

  • Limited functionality
  • Slow
  • Weak security
  • Limited payment integration

Features:

  • Store pickup as a shipping option for simple products
  • User-friendly interface that supports touch screens
  • Multi-user access across different websites
  • Support for various payment methods, coupon codes, and customized pricing
  • Quick shortcuts to add best-selling items to the cart
  • Automatic receipt generation and printing
  • Z-report generation

8. Acid POS

Acid POS is a feature-packed non-native point-of-sale system designed specifically for florists, fashion retailers, and wholesale businesses.

Acid POS

Prices:

  • Single retail store: $465/month
  • Florist POS: $595/month
  • Enterprise POS: custom

Pros:

  • Have many POS functions
  • Support various payment methods

Cons:

  • Charge hidden fees
  • Lack an offline mode

Features:

  • Manage tickets, tips, and donations
  • Automatically synchronize data across inventories, physical stores, and online stores
  • Offer reports on payments, taxes, wholesale transactions, and sales by brands
  • Access customer information and purchase histories, with the option to add custom fields for additional insights
  • Implement loyalty rewards and tier-based discounts
  • Monitor staff performance and attendance
  • Manage labels and barcodes
  • Administer permissions and roles for various users
  • Handle refunds and exchanges
  • Customize product attributes like size and color during checkout
  • Enable flexible transactions, including split payments, in-store pickups, discounts, layaway, and invoicing

9. Lightspeed POS

Lightspeed POS is notable for its comprehensive range of software tailored for different industries, such as golf, restaurants, eCommerce, and retail, creating an extensive ecosystem of solutions.

>>> Grow sustainably by switching from Lightspeed POS to Magestore

Lightspeed POS

Prices:

Lean:

  • Product: $69/month
  • Transactional fees: Card-present rate: 2.6% + 10¢, card-not-present rate: 2.6% + 30¢

Standard:

  • Product: $119/month
  • Transactional fees: Card-present rate: 2.6% + 10¢, card-not-present rate: 2.6% + 30¢

Advanced:

  • Product: $199/month
  • Transactional fees: Card-present rate: 2.6% + 10¢, card-not-present rate: 2.6% + 30¢

Enterprise:

  • Product: Custom quote
  • Transactional fees: Preferred payment rates

Pros:

  • Complete ecosystem for each domain
  • Feature-rich

Cons:

  • Lightspeed POS isn’t built for Magento, so keeping online and offline data in sync, especially for important things like inventory and loyalty programs, can be a challenge.
  • Lightspeed’s compatibility with 3rd-party solutions is limited, often requiring coding skills for significant functional changes.
  • Lightspeed charges for new location setups.

Features:

  • Inventory management
  • Customer management and loyalty programs
  • Employee management
  • eCommerce
  • Reporting

10. Clover POS

Clover POS is well-known for its user-friendly nature and hassle-free setup.

The hardware and software components are nearly prepared for immediate use.

Furthermore, there’s an option to opt for a preloaded menu. The system itself is intuitive, taking only 15 to 20 minutes to master.

>>> Expand your retail by switching from Clover’s basic POS system to Magestore

Clover POS

Prices:

Starting prices: Clover offers the option to pay in full or monthly, with monthly payments ranging from $50 to $310.

Credit card processing fees:

  • In-person transactions: 2.3%+ $0.10 to 2.6%+ $0.10
  • Card-not-present transactions: 3.5% + $0.10

Hardware: The pricing for Clover’s hardware is influenced by your chosen options and bundling preferences.

Pros:

  • Simple to set up and use
  • Scan to order
  • Accept a range of payment methods
  • Affordable hardware, starting at just $49
  • 24/7 email and phone support

Cons:

  • Clover POS operates independently from Magento, with its own online ordering, POS, and hardware setup. Integrating Magento with Clover may demand extra work to prevent data discrepancies. This could mean daily manual checks, especially after updates from both systems.
  • Clover’s core system lacks vital POS functionalities, making it more of an expensive payment processor than a complete POS system. While it has the best POS hardware, the absence of key features like inventory management is a notable drawback for retailers.
  • Clover POS is only compatible with Clover’s hardware. This means that if you invest in their hardware and later find Clover unsuitable, your equipment won’t be usable with any other system.
  • The online POS application is not accessible directly; you’ll need to go through a sales representative to proceed.

Features:

  • Invoicing
  • Customer management
  • Online ordering
  • Reporting
  • Employee management

Best free POS system for Magento

  1. PayPal Zettle 

PayPal Zettle is ideal for small businesses selling in person. Your PayPal account and Zettle app are free, with only payment processing fees of 2.29% + $0.09 for in-person cards and contactless sales.

The app is versatile, working on Apple and Android devices. It allows quick data input, discounts, inventory tracking, sales reports, and more on the go.

Paypal Zettle

Prices:

PayPal Zettle app: free

Transaction fees:

  • 2.29% + $0.09 per transaction for card-present transactions
  • 3.49% + $0.09 per transaction for manual card entry transactions
  • 2.29% + $0.09 per transaction for QR code transactions
  • 3.49% + $0.49 per transaction for invoicing (PayPal payments)
  • 2.99% + $0.49 per transaction for invoicing (cards and alternative payment methods)

POS hardware:

  • $29 for the first card reader and $79 for each additional card reader
  • $199 for a POS terminal, and $239 for a POS terminal with a barcode reader built-in

Pros:

  • No monthly fees for the Zettle app
  • Monitor payments from all sales channels within a single PayPal account
  • Accept in-person payments, including credit, debit, contactless, and Venmo transactions

Cons:

  • No offline mode
  • Limited integration options for accounting and eCommerce
  • Fewer add-ons available compared to competitors

2. IWD Magento 2 POS

As a POS extension for Magento 2, IWD Magento 2 POS stands out for its stability within the platform. The extension is exclusively designed to function with PayPal, allowing you to experience all the benefits that PayPal has to offer.

IWD Magento POS extension

Prices:

  • POS: free
  • PayPal card reader: $29 for the first card reader, $79 for each additional card reader
  • PayPal transaction fees

Pros:

  • Offline mode to process transactions when the Internet is down
  • Touch-free transactions with Paypal QR code

Cons:

  • Stores with high sales volumes may incur significant processing fees.
  • It doesn’t integrate with Magento’s loyalty programs and extensions, preventing the use of store credits and rewards for payments.
  • There’s no Android app option available.

Features:

  • Support PayPal-standard security measures
  • Browse and filter products and orders
  • Incorporate coupons and apply discounts
  • Locate customer accounts or create new ones during checkout
  • Facilitate refunds
  • Synchronize products, inventory, shipping, and payment methods from your Magento stores

3. Square POS

Square POS’ free version is user-friendly and straightforward to set up, offering basic functions on the Magento platform. Furthermore, its payment processing is both swift and efficient.

Square POS

Prices:

  • POS system: Free
  • Processing: 2.6% + 10¢ for contactless payments and card swipes
  • Hardware: May cost up to $799

Pros:

  • User-friendly and easy to set up
  • Fast and effective payment processing
  • Extensive list of reports

Cons:

  • Since Square POS isn’t native to Magento, its connection is weak, which can result in data synchronization discrepancies.
  • The free version provides only basic features.
  • It’s not compatible with Magento versions 2.3 and 2.4.

How to choose the best POS system for Magento

Choosing the right Magento POS system can be complex due to three factors: the constantly evolving point of sale landscape, the intricate nature of the Magento platform, and the limited expertise and experience of retailers in assessing their options.

To streamline the process of selecting the right vendor, we’ve put together essential criteria and a comprehensive guide for choosing a Magento-compatible POS, available right here:

Must-have criteria for the best POS system for Magento

  1. Integration with the Magento platform

Integration presents two-fold demands.

Firstly, find a POS that can integrate seamlessly with Magento. For this, it’s crucial to consider the concepts of native and non-native POS within the Magento environment to avoid data discrepancies.

A Magento-native POS is designed to work smoothly within Magento’s environment. This enables retailers to oversee both online and in-store sales through a single unified system. Some examples of Magento-native POS options in the market include Magestore POS and Webkul.

omnichannel sales

On the other hand, a Magento-non-native POS doesn’t come with built-in integration to Magento. Unlike the native version, a non-native POS might require additional customization or 3rd-party integration to function alongside Magento. Examples of Magento-non-native POS options include CloverPOS and Lightspeed POS.

There are considerably more Magento-non-native POS solutions available compared to native options. Opting for one of these alternatives for your business comes with notable drawbacks:

  • Expensive API connections between Magento and the POS
  • Extra costs to reconstruct these connections when Magento updates its features
  • Unstable performance on Magento
  • Data discrepancies in inventory and loyalty program between the online and offline channel
  • Missing out on many Magento features due to the weak link between the platform and the POS

Secondly, select a platform that smoothly integrates into your existing setup. This applies to additional tools like accounting software or labor management systems, enhancing functionality through collaboration. For example, integrating POS with accounting automates daily sales synchronization.

Another crucial consideration is the capability of the POS software to seamlessly integrate with POS hardware devices, as discussed in the preceding hardware section. Typically, POS choices that are customizable and scalable tend to offer the simplest connections to a range of hardware alternatives.

>>> 7 Best POS Systems for QuickBooks Integration in 2023

>>> 7 POS Integration with NetSuite to Sync Data in Real-time 2023

2. Effective checkout

The speed at which customers can check out directly impacts your daily sales figures. It’s a simple equation: a faster checkout process leads to more sales.

To assess this aspect, consider the POS system’s speed and its ability to handle orders efficiently. This is particularly crucial during peak times when transaction volumes are high. While evaluating, also explore the option of integrating with the best Magento POS barcode system. This integration would remove the necessity of manual item retrieval and addition, ultimately leading to a substantial acceleration of the checkout process.

This checkout speed challenge becomes even more evident for retailers with multiple stores and a substantial daily order volume. A case in point is one of our customers, Greg Penno.

He operates a pet product business across 9 locations in Canada, managing a vast inventory of 8,000 product SKUs. With around 100 employees, Greg’s business processes between 1,200 to 1,800 orders each day.

Mr.Pets store front | Magestore customer success

Before implementing Magestore POS, Greg’s business faced a checkout speed issue due to the simultaneous operation of 21 cash registers. Moreover, limitations with their scanners occasionally resulted in items not being properly registered, leading to inaccuracies in sales data.

Drawing on his 26 years of business experience in Canada, Greg and his team realized the necessity of a Magento-native POS that shared the same database as their Magento website. This understanding guided their decision to choose Magestore as their partner, and their experience thus far has been positive:

“We are scanning at 110 items in 30 seconds, it might even be able to scan faster if we had a faster scanner.”

Greg PennoStore Owner - Mr. Pet's

However, checkout speed is just a part of the equation.

Retail is undergoing a transformative phase, reshaping the role of stores at a rapid pace.

In this evolving landscape, the checkout experience remains a pivotal element. It serves as the culmination of the shopping journey, finalizing transactions, and ensuring smooth consumer interactions. Modern technologies like computer vision, RFID, IoT sensors, in-store mobile apps, and kiosks are enabling innovative experiences. These advancements reduce friction, streamline checkout processes, and optimize operational management, enhancing the overall shopping experience.

customers checking out at a pharmacy

However, not all checkout options suit every retailer’s needs. Consider a high-end clothing brand that could benefit from mobile checkout, while a supermarket might find self-checkout systems more advantageous.

Each company must identify the optimal strategy for improving queues and customer service, tailoring it to their specific situation.

It’s worth noting that these innovative checkout methods are not native features of Magento. Consequently, once you’ve identified the optimal checkout solution, the next crucial step involves selecting a POS system that can seamlessly integrate with and support your desired checkout process.

Magestore, for instance, offers self-checkout functionalities, providing versatile options for enhancing the checkout experience. Let’s see how to configure self-checkout and use it in Magestore POS.

3. Ease of use

When implementing a new POS system, its impact on store associates is immediate. POS systems differ in terms of user-friendliness, which directly affects how comfortable and confident staff members feel while using them.

Ensuring that store associates are at ease and confident in their interaction with the POS is crucial due to their consistent engagement with it. This consideration is especially important for businesses with intricate operations, such as restaurants or multi-location retailers.

A cashier using a POS

Aphid Consulting, an IT consulting agency in Vancouver and Victoria, has been a steadfast partner of Magestore since the inception of Magestore POS. One of the aspects that resonates strongly with them is the user-friendliness of our product:

“Our site has launched now and the POS has been received very positively. Most of the staff have picked it up without any stress and minimal training. Since launch, we have had zero technical issues, zero configuration issues, and zero training issues. It has been a complete success.”

Shane DoerksenSolution Architecture Director - Aphid Consulting

To evaluate user-friendliness, consider conducting demonstrations with employees using a POS demo. This will help assess usability and learning curves effectively.

Ensure your POS meets this critical requirement by using the Ease of Use Checklist:

  • Quick employee training
  • Minimal learning curve
  • Intuitive interface
  • Preconfigured hardware

POS vendors vary in their demo policies. At Magestore, we provide personalized demos and free solution design for every business, especially beneficial for those using the Magento eCommerce platform.

4. Scaling

As your business expands, ensure your POS system can grow with you. Look for scalability, streamlined multi-location management, and the ability to accommodate growth.

Be cautious of additional costs common with SaaS POS though, where lower monthly fees can escalate as you add stores, users, and devices.

This extra cost issue became evident for one of our customers, Kristina Žugov, who owns FunBox, a gift shop in Estonia. Kristina shared her experience when she aimed to expand her stock and stores.

funbox-bg

In Estonia, retailers are required to pay a software rental fee based on their product volume. Consequently, it’s crucial for merchants to calculate these expenses from the outset to prevent budgetary strains.

“If you have like 5,000 different SKUs then it will cost you extra. You’ll probably have to pay €100 monthly to rent the local software for creating sales in the store and connecting to the web store. This is only the rental costs.”

Kristina ŽugovStore owner - FunBox

Considering their expansion plans, FunBox realized the importance of prioritizing a cost-effective and future-proof solution over just the low upfront cost.

They chose Magestore as their eCommerce partner and just had to pay once for the license fee based on the number of stores at the time of purchase.

The decision turned out well, as the investment was recovered within 1.5 years and showed better financial efficiency than renting software.

“So with the price we paid for this solution, it’s been one and a half years, and you’re at zero. All that goes further on is saved from this point. Plus, you have more functions.
Then, cost-wise, let’s say to rent accounting software, it’s much more expensive than purchasing Magestore solution and implementing it. As it doesn’t require connecting with any specific or additional stock system.”

Kristina ŽugovStore owner - FunBox

5. Customization

Every business has distinct needs beyond the default features provided by POS vendors. For example, a restaurant owner might require a POS that can handle split bills and tableside ordering, while a retail store could prioritize finding the best POS inventory for Magento.

Furthermore, businesses aiming to stand out or implement unique ideas often need customization, as exemplified by one of our clients—a vape business. This client sought to enhance customer service by adding notes to each customer in the POS, aiming to improve overall satisfaction.

Upper Limits Store Inside Testimonial Background

Additionally, they sought synchronization between the backend and POS notes for a comprehensive overview of previous interactions. Magestore POS’ customization capabilities helped turn this goal into reality:

“We had looked at some other POS providers, but we just feel that Magestore is the best solution for our business. Being able to customize is huge for us. That’s really what we need and the Magestore team is great to work with for our needs”

MatthieuStore Owner - Upper Limits

POS customization is essential to align it with your unique business requirements, incorporating the necessary features and integrations.

Here’s what you should consider when evaluating a POS partner’s customization capabilities:

  • Direct interaction with vendors for personalized POS customization
  • Seamless integration with 3rd-party apps and high-quality hardware
  • Various ‘Settings’ choices for tailoring specific behaviors
  • Adaptable architecture

It’s essential to understand that not all POS vendors claiming to offer customization are genuinely committed to shaping their products based on customers’ ideas. Some may try to steer customers towards adapting to their existing offerings.

To identify such a provider, consider scheduling calls or chats with representatives from various POS vendors. Observe how they respond to your requests for customization and select the one that exhibits a willingness to tailor a product specifically for your business.

This approach mirrors the strategy employed by Matheus Santos, the owner of Top Shoes.

Top Shoes operates through a network of franchises, providing owners with products, a retail system, and comprehensive support. This approach empowers franchise owners to focus on customer acquisition and sales, while Top Shoes oversees operational aspects.

top-shoes-store

To bring this innovative model to life, Top Shoes needed a solution that could efficiently manage footwear products across the system. Scalability was also crucial to accommodate the growing number of franchises.

After consulting with various POS vendors, Matheus ultimately chose Magestore because we offered precisely what he needed—a unique POS system built on Magento that aligned with his franchise model.

“All other consultants that we talked to heard us and tried to sell something that they had and make us fit their products. And with Magestore it’s the other way, Magestore is fitting to our idea.”

Matheus SantosOwner - Top Shoes

6. Data security

The potential expenses resulting from a POS security breach are significant.

These include investigation costs, legal fees, possible fines, reputation damage, and a likely loss of customer loyalty. Your business could face a multi-million dollar setback.

To prevent such outcomes, prioritize the security of your business and customer data by adhering to payment card industry (PCI) compliance and implementing point-to-point (P2P) encryption.

PCI compliance

To guarantee your POS aligns with this pivotal factor, go through the Data Security Checklist:

  • PCI/P2PE compliance
  • Malware protection
  • Network security
  • Adherence to Europay, Mastercard, and Visa (EMV) standards

Another prominent data security concern raised by many of our retail customers revolves around the exposure of their own data when subscribing to a SaaS POS.

The unease stems from effectively “leasing” the solution from the POS vendor monthly, limiting control over data management, which rests with the POS providers.

This concern had an impact on FunBox’s POS selection process, as seen in Kristina Žugov’s experience. She highlighted this factor while making her POS choice and eventually discovered the solution with Magestore.

Magestore POS, a web-based solution, addresses this need by allowing customers to take 100% ownership of the POS system and data.

“Nobody sees it (our data). It’s totally secure and discreet.”

Kristina ŽugovStore owner - FunBox

If this concern resonates with you, consider purchasing a POS solution instead of subscribing. This ensures maximum control and ownership over all aspects.

7. Value for money

Cost is a crucial factor in any purchasing decision.

It’s important to ask yourself: What will the expense be, and more importantly, what value will it bring? The adage “you get what you pay for” certainly holds true when it comes to point-of-sale systems. Sometimes, a higher initial investment leads to long-term benefits. Therefore, when you’re in the process of selecting the ideal POS system for your business, it’s essential to carefully assess both the total cost of ownership and the value it offers.

This principle finds clear illustration in the case of HoohaDesign, a studio based near Grimsby, United Kingdom, specializing in web design, branding, and illustration.

HoohaaDesign Agency

They were tasked with creating an omnichannel loyalty system for a jeweler client, a responsibility they took seriously. Faced with the challenge of meeting their client’s expectations, they made the decision to choose Magestore POS:

“We have done development work with many other companies, and in terms of the cost paid for the functionality received, Magestore’s good value. We feel that the customization work and everything that we paid extra for is worth the investment.”

Marilena RuddCo-Founder and Web Development Director - HoohaDesign

Furthermore, it’s worth noting that more affordable POS choices, though they might lack certain features and comprehensive support, can still be suitable for businesses in their initial stages.

These startups might not possess the budget for a more advanced solution, making cost-effectiveness a priority. Striking the right balance between the system’s capabilities and the current stage of business growth is key.

As your business grows and requires enhanced capabilities from the POS system, you have two options to consider. One approach is to request your current POS provider to customize the initial solution, making use of your existing relationship. Alternatively, if the current solution can’t accommodate your evolving business model, you might opt for a more contemporary and customized POS system.

8. Customer support

customer support

Your chosen POS solution provider should not only ensure the setup and functionality of your system but also prioritize your confidence in using the technology.

Given that not all businesses possess expertise in system implementation and operation, it’s crucial to conduct a comprehensive assessment of your current position and future goals. This entails compiling a list of technical and non-technical aspects where you require assistance.

The commonly sought-after options include:

  • Personalized consultation services
  • Go-live service
  • Customization service
  • Premium support
  • System operation
  • Onboarding and training service
  • Phone support
  • Online support
  • Knowledge base
  • Video tutorials

Nice-to-have criteria for the best POS system for Magento

  1. Reporting capabilities

One of the most valuable features of a POS system is its capacity to generate diverse reports, providing essential insights for retailers.

By analyzing daily, weekly, and monthly timeframes, you can uncover trends and identify sales patterns. This level of detail extends to viewing sales by suppliers and employees, aiding in recognizing top performers and optimizing staffing.

data analytics

These capabilities provide a comprehensive understanding of your business performance, as the POS reports compile day-to-day retail activities into insightful data analytics.

Each business has its distinct characteristics, which necessitate a variety of specific insights. To identify the exact information your business needs, consult our comprehensive article:

>>> POS reporting — Definitive guide for savvy retailers in 2023

2. Uninterrupted service

Using a cloud-based POS system introduces the risk of disruptions due to Internet slowdowns or power failures. These emergencies can impact POS operations, potentially leading to sales loss.

To maintain continuous functionality during Internet outages, it’s essential to ensure that your POS supports sales transactions, offline data capture, and automatic data re-sync once the Internet is restored.

no internet

Only a handful of POS vendors can adeptly manage such scenarios. For instance, Magestore POS seamlessly transitions to offline mode when the connection is lost, guaranteeing uninterrupted operations. Upon reconnection, all your online and POS data will be synced seamlessly, ensuring your products and sales data from different locations like physical stores, online platforms, and warehouses are identical.

In contrast, certain options, such as BoostMyShop POS, lack measures to address the connection loss.

So to ensure uninterrupted service, the POS should meet the following crucial requirements:

  • Securing sales transaction processing during Internet loss
  • Automatic data re-sync upon Internet reconnection
  • Managed parameters for offline credit card payments

A step-by-step guide on how to choose the best POS for Magento 2 website

  1. Define all must-have features to run POS at selling points

Similar to seeking a partner, your quest for an appropriate POS system becomes notably smoother when you have a clear understanding of your requirements.

Hence, the initial stride in locating the ideal POS system for your Magento 2 website is to pinpoint all the indispensable features, functions, and associated services necessary for processing sales at physical stores, popups, or offline events. Subsequently, jot these down for reference as you evaluate various solutions.

Action steps:

  1. If you’re running a Magento 2 website, start by listing the essential features you currently require. Then, compare this list with the features of your shortlisted POS systems. Since a POS should have the capacity to expand with your business, also ensure to evaluate if any of the potential options are scalable and customizable.
  2. If your new business is striving to create a Magento website and needs a Magento POS system, start by jotting down the features and requirements for your eCommerce Magento site. Simultaneously, sketch out the crucial POS features you’re aiming for. While doing this, you should evaluate the expenses associated with operating a Magento website. This will help you gauge the investment you’ll need to make.

2. Determine your budget

What’s the right investment for a POS system in the Magento setup? The response hinges on the size and requirements of your business. There are a few aspects you should consider:

2.1. Hardware

A good POS system relies on both software and hardware. The hardware needs can vary. Some POS software only fits with specific types or brands of hardware, while others are more adaptable and can work with various hardware options.

If you need a system that works on mobile devices, like for your sales agents to take mobile orders, you can pick POS software that works on different web browsers or mobile devices.

mobile POS

Start by making a list of the POS system devices you require for your current operations. If you have plans for expansion, also note down the hardware necessary for your future growth. While doing this, don’t forget to factor in the prices of the POS system as well.

Action steps:

Spend a moment considering the hardware your store requires, and make a note of their brands and models. List them out and use this reference when verifying their compatibility with the POS system.

Here are a few examples of items you can include in your list:

Brand/Models

No./Units

Terminal (PC / Mac / Mobile)

Receipts Printer

Cash Register

MSR/Payment Terminal

Barcode Scanner

2.2. Software

There are various types of POS systems in the market, including on-premise POS systems, cloud-based POS systems, mobile POS systems, self-service kiosks, and all-in-one POS systems. Each of these options comes with its own set of recurring and upfront costs, which can influence the overall cost of ownership.

If these terms are confusing, you can consult our comprehensive article that clarifies these POS system types and aids you in choosing the most suitable option for your requirements.

self-checkout-kiosk-setup-types-of-pos-systems

Additionally, our previously mentioned criteria for the best POS system for Magento will also be useful in this regard.

The payment model is another factor to think about.

You have the option to either subscribe to a cloud-based POS solution like Ebizmarts POS or make a one-time payment for a POS system. Usually, the one-time payment approach is offered with both on-premise and web-based POS options like Magestore POS.

The subscription model offers the benefit of lower monthly costs, while the one-time payment gives you complete control of all data directly in your Magento backend. This means no delays and no risk of data loss.

Action steps:

Make a note of these components in your store, and then refer to this list when you’re calculating your POS expenses.

3. Research and compare POS systems from different vendors

This is the step where you should dedicate time to thorough research on some vendors from the list. The quickest approach is to explore various channels and find out what fellow merchants similar to you are saying about the products and services offered by those companies.

Action steps:

Go into research mode and find potential POS solutions for your store. Be sure to tap into the following sources:

  • Google
  • Websites for software reviews such as Trustpilot, G2, Capterra, and Magento
  • Marketplace
  • Social media (LinkedIn Groups in particular)
  • Online and print publications

Explore the vendors’ websites and give them a call to ask about their features and services. Make sure to gather details about the 10 criteria for the best POS system for Magento mentioned above, along with:

  • Features and functionality of their solution
  • Their prices
  • Areas of expertise
  • Business hours
  • Warranty information

Recall the features you listed in Step 1? Compile all that information in a spreadsheet alongside the POS systems you’re contemplating. Then, assess your options based on this data.

4. Talk with sales and try a demo before you buy

“Seeing is believing”.

If you know all the information about the POS systems on paper, now let’s see them in action.

Magestore POS screenshot with POS interface

Action steps:

  • List all the POS criteria that you find most necessary for your business (take from Step 1)
  • Request sales (vendors) about the product’s references by talking to them directly
  • Trial the solutions yourself. Observe the following:

Criteria

Magestore

Company A

Company B

Speed

Simplicity

Rich features

Real-time data syncing

Checkout without the Internet

Easy to scale up

Easy to customize

Easy to integrate via API

Reporting

Conclusion

Choosing the best POS system for Magento depends on individual business needs. New merchants with budget constraints might prioritize affordability, while established businesses value customization tailored to their retail operations. For those seeking customization and scalability, Magestore POS is the optimal choice. On the other hand, PayPal Zettle is an excellent free option for small businesses with limited transactions.

No matter your business stage, a thorough analysis of current requirements and future plans, along with evaluating potential POS partners, is crucial. This ensures you make a well-informed decision that aligns with your business goals.

FAQs

  1. Does Magento have a POS system?

Magento—an open-source eCommerce platform, which is now Adobe Commerce, doesn’t include a built-in POS system. Nonetheless, numerous 3rd-party vendors offer POS solutions compatible with the Magento platform. However, the extent of these solutions’ integration with Magento and their feature sets can vary.

2. What POS do big retailers use?

Big retailers employ various POS systems based on their specific needs and scale.

Notably, Epos Now POS is favored by over 30,000 retail and hospitality businesses, including renowned names like Yankee Candle, Walt Disney Pictures, and Universal Studios.

Walmart has developed a tailored POS solution, using SUSE Linux Enterprise Point-of-Service (SLEPOS) as a secure open-source operating system foundation.

McDonald’s relies on the NewPOS NP6 system, alternatively referred to as McDonald’s NP6, MediaWorks NewPOS, or MW NewPOS, and Starbucks employs Oracle Symphony, a POS solution specifically designed for the restaurant industry.

3. How do I find the best POS system for my business?

If you’re a Magento user, refer to the comprehensive guide provided above for assistance.

Author Amelia Nguyen

More posts by Amelia Nguyen

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