Your success is our success
Magestore offers FREE implementation service for any POS solution plan. With a best-in-class experienced team, we ensure you get off to a fast and successful start.
Less time on system. More time on selling
We know you have more to do than making your tool work. Hence, let us help install your retail solution while you run the store.
Our implementation guarantees compatibility and functionality with your site in the shortest time.
Reach your goals at the best time. An Account Manager will follow you through the implementation process to keep the project on track & provide instant support.
Save your time as no one else understands our products as our senior developers. We guarantee proper Installation & fix all conflicts on your dev site before going live.
Transform your system with correct settings. As each business is unique, only a matching solution can maximize your work efficiency & reduce potential risks.
An agile & transparent implementation process
to lead you to success
- 1 Project kickoff
You will be introduced to the Project Team to discuss the entire plan, define the timeline, and resolve any concerns you might have about the project
- 2 Doing
Once your project workplan is finalized, the implementation process will begin. You’ll receive the implementation results on a weekly basis.
- 3 Staging site
You prepare your Staging site and the Project Team will deploy code, set up master data & configure the solution on your Staging site.
- 4 User acceptance
Once we install the POS solution on your live site, you’ll test & confirm that the solution works for you and is ready for lauch.
- 5 Actual use
You’ll start using our POS solution as the core of your operations. We’ll also stay with you for the next 30 days to assist you whenever you need.
- 6 Live Done
When the solution works well for you, you’ll be officially handed over to our highly experienced Customer Success teams.
Other retailers, just like you, also love our implementation services
Owner of Mr. Pet’s
Store Owner – Poppets Store
Frequently asked questions.
Find quick answers to most frequently asked questions about Magestore POS implementation service. Check out our FAQs below
Please clone a Dev Site with the exact setting as your expected Live Site and send the below information to support.magestore.com
- Website Domain,
- Path link and Admin Account to your Magento backend,
- FTP and SSH access information with full permission to view/edit/save/execute at source code folder on your dev site.
Please note that the sooner the information works, the quicker the Project can start. Otherwise, it may lead to delay in the finish date because Magestore will have no choice but support other customers in the waiting line as first come first serve.
Yes. Magestore includes Implementation service as part of all POS solutions. This means when you purchase any POS solution plan by Magestore, we will install and configure settings on 01 live site and 01 test site
The implementation duration varies depending on your purchased package & how complex your business is.
We have a clear implementation procedure to follow. Upon receiving your implementation request, our Account Manager will examine your business and provide a time estimation. We will give our best efforts to finish your request at the soonest.
For more details about implementation process and timeline, please talk to our implementation experts
Sure! Our products are 100% open-source. Hence, its code is open for you to access and edit the way you want it to. We will try to answer all your questions during implementation.
However, please note that the process of fixing arisen issues can be more difficult as Magestore is totally passive in both the human allocation and changes that you have made on our POS, which may cause some unexpected delays.
Also, Magestore owns the copyright of our products. This means you cannot use our code for commercial purposes without Magestore’s permission.