Reduce time to deliver products to customers
Every company wants to reduce the delivery time to bring an order to a customer’s home or to its stores quickly.
Magestore Order Management software for Magento 2 is designed to make the order fulfillment correct and fast. Let our solution automate and speed up the order processing.
Costly mistakes of order fulfillment now become the past. You’ll create new orders, manage all orders, and track the order fulfillment process with only 5 simple steps.
- Streamline 5 standard steps for the fastest processing “Verify – Fulfill – Pick – Pack – Deliver”
- In-line order editing and touchscreen supported allow staff to save time working on each step of the order processing.
- Facilitate multi-warehouse order fulfillment
- Provide API integration with all Magento supported shipping carriers
Outstanding features of Magento Order Fulfillment software
Ship orders without accessing Magento backend
Explore the order fulfillment process in Magento 2
Are you dealing with hundreds of Magento orders every day, wishing for a faster and correct way to do it? The high volume of sales orders and messy shipments is a nightmare no more! Our Magento Fulfillment Management system will organize everything and relieve your burden. This module supports the most common order processing of Magento in any SME as follows.
Manage order fulfillment with ease
This Magento Order Fulfillment module is made for businesses handling many orders per day and those who want to optimize their order processing. Our Magento 2 Order Fulfillment module supports the typical order fulfillment process at an SME warehouse below.
- Verify order (optional): sales staff confirm and edit customer’s shipping and billing address
- Check available stock: separate orders into 2 groups whether all ordered items are available in stock or not
- Pick items: print picking list for multiple orders at once, scan a barcode to verify picked items
- Pack items: create multiple packages for an order, scan barcode again, print and add packing slips
- Deliver packages: display shipping information and tracking number provided by the carrier
Assign staff roles in order processing
It’s faster to complete order processing when you have staff specialized in each step of the flow. With our Magento Fulfillment software—a part of Magento Commerce Order Management, you can easily assign different staff to different steps. This also enhances accuracy and security throughout the whole order processing flow.
Scan barcode to speed up order processing
With a barcode scanner, you can improve the speed and accuracy of the Magento order processing automation. The 2-step barcode scanning in our Magento Order Fulfillment system supports the best practice in order processing to avoid mistakes.
This means you can scan the first time to ensure you’ve picked up the right items, then scan the second time in packing to double-check. This saves you a lot of time and potential costs, especially if you have many orders to fulfill daily.
Fulfill orders from multiple warehouses easily
In our Magento Order Management module, you can send a fulfillment request to multiple warehouses per order. While in other order management systems, the store manager can only send one request to one warehouse at one time.
That means if the items in an order are located in 2 separate warehouses, you need to send request twice. But with Magestore Order Management software, you just need to send request once. Moreover, our software can save your time by suggesting the best warehouses with available stock to ship the orders.
Control orders by status
Our Magento 2 Order Management system provides you a new and better order management method. You can see 5 types of Magento 2 status: Awaiting Payment, Back Orders, Hold Orders, Completed Orders, and Canceled Orders. So you can take actions before customers get angry with too many pending orders.
Control orders by batch
With our Magento fulfillment software, users can create batches to mark orders they’re working on. They can see orders in the batch they create and orders which are not in any batch but cannot see orders in the batch created by others. Meanwhile, as an admin, you can oversee everything in the Magento 2 backend.
Control orders by customized tags
Tag orders with customized titles and colors to call them out immediately when you need them. There are no longer mix-ups among thousands of orders in your database. For example, assign Red color to orders with issues. Then, it only takes seconds to filter orders of the same situation. This is exceptionally helpful in the Magento order fulfillment system.
Quick overview with multiple visual charts
Sales orders are the reflection of your business health, you need a quick overview anytime to keep it under control. Our Magento Order Management module provides 6 types of charts in one dashboard to simplify your work: Orders by status, Orders by day, Orders by carriers, Verified orders by day, Picked request by day, and Packed request by day.
With one quick glance, you’ll know your business performance anytime. These charts can also act as a tutorial for your next business decisions. You can download all charts in multiple formats (PNG, JPEG, PDF, SVG) for thorough analysis or to present them in your company meetings.
Optimize order fulfillment process with 4 comprehensive reports
When you need more data for analysis, try these 4 types of order management reports in Magento. These reports record how many orders have been picked and packed including Fulfillment by staff, Fulfillment by staff (Daily), Fulfillment by warehouse, Fulfillment by warehouse (Daily). Learn which staff or location is doing best in clicks!
Magento Order Fulfillment feature list
- 5 types of charts: Orders by status, Orders by day, Orders by carriers, Picked request by day, and Packed request by day
- View reports in different time range
- Print report charts
- Download reports in multiple forms: PNG image, JPEG image, PDF document, SVG vector image
- 2 kinds of staff report: Order Fulfillment by staff and Fulfillment by staff (Daily)
- 2 kinds of warehouse report: Order Fulfillment by warehouse and Fulfillment warehouse (Daily)
- 5 default steps in the order fulfillment process: Verify orders, Prepare fulfillment, Pick items, Pack items, and Deliver packages
- Enable/disable the step “Verify orders” in the process
- 2 ways to navigate to other steps
- Record the age of each order in each step
- Print invoices, packing slips, credit memos, shipping labels
- Track total verified and picked items
- Scan to find orders and pick items for each order
- Take pictures after creating packages
- Notify customers by emails
- Assign orders to batch for bulk order management
- Add a tag, note for each order inline
- Search and filter orders by date, ID, total value, recipient, order status, batch
- Create new orders right in order fulfillment section
- Enable/disable Magento default shipping
- Add, remove, choose colors for order tags
- 100% native with Magento, work as a built-in extension, no 3rd-party integration required
- 100% open source
- License certificate valid for 01 live Magento installation and unlimited test Magento installations (No license key required)
- Easy to install and configure
- User-friendly interface
In supply chain management, order fulfillment is the process of receiving, processing, and delivering orders to customers. It involves various activities such as inventory management, picking and packing products, shipping, and ensuring timely delivery to customers. The goal of order fulfillment is to efficiently and accurately fulfill customer orders while minimizing costs and meeting customer expectations.
The order fulfillment process often includes the following steps:
- Order receipt: The process begins when a customer places an order through a sales channel, such as a website, phone, or in-person.
- Order processing: The order is reviewed, verified, and entered into the system. This step includes checking product availability, customer information, pricing, and payment details.
- Inventory management: The system checks the inventory levels to ensure the ordered items are in stock. If the items are available, they are reserved for the order.
- Picking and packing: The ordered items are physically picked from the warehouse shelves or storage area. They are then securely packed and labeled with shipping information.
- Shipping: The packed order is handed over to the shipping carrier or logistics partner for delivery to the customer. The shipment is tracked, and the customer may receive a tracking number for monitoring purposes.
- Delivery: The order is transported to the customer’s specified location. Depending on the chosen shipping method, it may be delivered by a courier, postal service, or a dedicated fleet.
- Order tracking and updates: Throughout the process, the customer may receive notifications about the order status, including shipment confirmation and estimated delivery dates.
- Order completion and customer satisfaction: Once the order is successfully delivered, the fulfillment process is considered complete.
It’s important to note that the specific order fulfillment process may vary depending on the company, industry, and the systems they have in place.
The three options for order fulfillment are:
- In-house fulfillment: This involves managing the entire fulfillment process internally, from receiving and processing orders to picking, packing, and shipping the products. It provides more control over the process but requires infrastructure, resources, and expertise.
- 3rd-party fulfillment (3PL): With this option, a 3rd-party logistics provider is responsible for handling the fulfillment process on behalf of the business. They receive, store, pick, pack, and ship the products. It allows businesses to outsource fulfillment operations, reducing infrastructure and labor costs.
- Dropshipping: In dropshipping, the business doesn’t hold inventory. Instead, when an order is received, it is forwarded to a supplier or manufacturer who handles the fulfillment directly. The supplier ships the products directly to the customer. Dropshipping eliminates the need for inventory management and lower upfront costs but may limit control over the fulfillment process.
Follow these general steps to process orders in Magento:
- Log in to the admin panel and go to Sales > Orders
- Find the desired order, review details, and make any necessary changes. Then, invoice the order to capture payment
- Create a shipment, select the shipping method, and generate a label with tracking information
- Mark the order as complete or shipped. This updates the order status and notifies the customer about the shipment. If necessary, you can also send order-related notifications or updates to the customer through the Magento admin panel.
- Finally, make sure to update the inventory levels in Magento to reflect the items that have been shipped, so that accurate stock information is maintained.
Please note that the exact steps and options may vary depending on your specific version of Magento and any customizations you have implemented.
No, Magento is not an order fulfillment company. Magento is an eCommerce platform that provides software for building and managing online stores. It offers a range of features and functionalities to facilitate the selling of products or services online, including order management capabilities.
However, Magento itself does not handle the physical order fulfillment process. That responsibility typically lies with the merchant or may be outsourced to a 3rd-party fulfillment company or logistics provider.
Order Management System (OMS) is a feature available in Magento Commerce—the paid version of Magento, which offers an integrated OMS as part of its feature set. The OMS in Magento Commerce provides advanced order management capabilities, including centralized order processing, inventory management, order routing, and integration with various fulfillment options and carriers. It’s designed to help merchants efficiently manage and fulfill orders across multiple sales channels.
Merchants using Magento Commerce have the OMS functionality built into the platform, eliminating the need for separate 3rd-party OMS integrations.
Merchants using Magento Open Source can use native fulfillment software like Magestore to centralize orders from all sales channels and platforms and marketplaces for streamlined order processing.