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Retailers operating both a Magento website and multiple physical locations often struggle to maintain consistent product, inventory, customer, and order data across channels. Sales happen everywhere, online, in physical stores, popup shops, or marketplaces, but without the right POS, it’s hard to track stock movement or performance in real time. 

This article compares the 3 best Magento POS for multi-store and real-time reporting, including Magestore, Ebizmarts, and Webkul POS. These Magento-native POS solutions directly integrate with Magento, eliminating the need for a third-party connector and ensuring seamless synchronization and centralized control.

magento-pos-for-multi-store

Key takeaways

  • Compare the 3 best Magento POS for multi-store, including Magestore, Ebizmarts, and Webkul POS, based on key factors such as features, pricing, support, customization, pros and cons, and user rating.
  • Whether your multi-store business is a franchise or non-franchise, the best Magento POS should include essential features such as real-time data sync, inventory management, customer loyalty, staff and role management, and more to ensure smooth and efficient operations across all locations.
  • Follow the quick 7-step guideline to choosing Magento POS for your retail chains.

What does multi-store management and real-time analytics mean in business operations?

Multi-store management and real-time analytics define how efficiently a Magento retailer can scale, maintain control, and make data-driven decisions across all locations.

Multi-store management

Multi-store management gives retailers centralized control over all sales locations, both franchise and non-franchise models, by:

  • Managing inventory, pricing, promotions, and staff permissions for each location 
  • Enabling store-to-store stock transfers and maintaining a unified product catalog, ensuring consistency across the brand.

For franchise models, multi-store management focuses on establishing centralized rules, such as shared catalogs or price ranges, while allowing each franchisee the flexibility to adjust local promotions or stock levels.

For non-franchise models, like chain stores or brand-owned outlets, multi-store and real-time reporting features allow headquarters or business owners to standardize inventory, pricing, and reporting across all locations for maximum efficiency and visibility.

Real-time analytics

Real-time analytics provides instant visibility into sales, inventory, and staff performance across every store. Thus, merchants can:

  • Prevent overselling or stockouts by syncing inventory instantly.
  • Track bestsellers, sales trends, and location performance daily, weekly, monthly, quarterly, or annually.
  • Make faster, more confident decisions based on accurate, up-to-the-minute data.

What capabilities should a Magento POS have to support multi-store and real-time reporting?

Managing multiple stores means tracking sales, price changes, and stock across stores, warehouses, and popup shops. Below are 10 must-have features for a Magento POS, whether your stores are company-owned or franchised.

Feature group
How it works in a non-franchise
How it works in a franchise
Why it matters
Real time sync
Syncs all orders, inventory, and customer data instantly across every store and Magento site
Syncs product, inventory, order, and customer data across franchise stores and the Magento online store in real time or at scheduled intervals, giving both sides full visibility
Maintains consistent, up-to-date data across every location
Inventory management
Centralizes product catalog and allocates stock to each location in real time
Separates inventory per store while sharing summary data with headquarters
Ensures inventory visibility and accurate stock planning
Offline mode
Keeps selling during internet outages, then auto-syncs orders and inventory between stores and Magento once the connection is restored
Allows each franchise to continue transactions independently and syncs orders and inventory back to Magento when online, ensuring uninterrupted local operations
Prevents sales loss and keeps operations running even with unstable internet
Customer management
Consolidates customer information and order history in one database
Stores customer data locally while syncing shared fields with headquarters
Builds strong omnichannel relationships and marketing consistency
Pricing and promotions
Updates prices, discounts, and loyalty campaigns simultaneously across all stores
Supports brand-level pricing rules with options for local customization
Balances pricing consistency and market flexibility
Omnichannel fulfillment
Enables store pickup, ship-from-store, store-to-store transfers, dropshipping, and backorders, using shared inventory
Operates fulfillment independently per store with optional headquarters coordination
Streamlines online and offline shopping experiences through shared inventory
Staff and roles
Assigns roles, locations, and sessions for all staff across stores
Assigns staff roles and permissions locally using headquarters templates
Improves control and efficiency in multi-location operations
Reporting and analytics
Generates real-time reports and dashboards of sales, margins, returns, and shifts for all stores and overall performance
Delivers local performance reports with aggregated brand-wide KPIs
Delivers data-driven insights to make strategic decisions
Performance and scalability
Handles high transaction volume and large product databases under one system
Lets each store run its own POS setup, while staying connected to a single Magento system, so all orders, inventory, and customer data remain consistent
Ensures long-term system stability and responsiveness
Hardware compatibility
Runs on tablets, PCs, barcode scanners, printers, and card readers across all store locations for consistent setup and easier maintenance
Supports flexible device choices so each franchisee can use their preferred hardware without losing POS compatibility
Supports various retail setups for each store

Compare the 3 top-tier POS for Magento with multi-store and real-time reporting

While all three POS: Magestore, Ebizmarts, and Webkul are native to Magento, allowing you to manage all orders, customers, and inventory in the Magento backend, they have some differences in features. Let’s break down how these Magento 2 POS support your multiple locations and provide real-time analytics. 

Criteria
Magestore  
4.8 stars (Trustpilot)
Ebizmarts        
3.4 stars (Trustpilot)
Webkul              
4.7 stars (Trustpilot)            
addon*: it’s not a built-in feature in a POS package, you need to pay for an extra extension
How it connects with Magento
Ready-made, no need for extra integration
Ready-made, no need for extra integration
Ready-made, no need for extra integration
Feature checklist
Real-time sync
  • Products, orders, customers, and inventory
Inventory management
  • Inventory visibility
  • Stock take
  • Stock audit
  • Stock transfer
  • Stock alert (out-of-stock, overstock)
  • Inventory forecast
  • Multi-vendor management
Offline mode
  • Process sales, returns, and refunds while offline
  • Update stock in Magento when the connection is stable
Customer management
  • Built-in store credit, gift card, and reward points
Pricing and promotions
  • Promotion codes, coupons, and custom discounts
  • Tier-pricing and bundle pricing
Omnichannel fulfillment
  • Built-in click and collect (BOPIS)
  • Ship from store (pick-pack-ship)
  • Return to the store
  • Cross-store routing/split shipping
  • Dropshipping
  • Backorder
Staff and roles
  • Assign roles and permissions
  • Track open and close shifts
Reporting and analytics
  • X and Z reports
  • POS reports: Location reports, Sales by payment method reports, Staff reports, and Session reports
  • Inventory reports: Stock value, Stock details, Stock by source, Incoming stock, and Historical stock
  • Omnichannel sales reports: Sales by time frame, Sales by customer, New vs returning customer, Sales by coupon, Sales by country, Sales by product feature, Sales by product performance, and Sales by payment type

Performance and scalability
  • Highly scalable, allows adding unlimited locations, orders, devices, and users
  • 99% uptime, handling 320,000+ orders, 320,000+ SKUs, 200+ stores, and 400+ staff (Actual POS performance may vary depending on your server configuration.)
Hardware compatibility
  • iPads, tablets, PCs, laptops, and Macs
    • Cash drawers, credit card readers, payment terminals, barcode scanners, receipt printers, and label printers
    Real-time sync (partial)
    • Sales, orders, and customer data sync with Magento in real time
    • Inventory updates between stores require manual action or scheduled uploads
    Inventory management
    • Stock sync between POS and Magento only after uploading a CSV file or manually updating in the POS app
    • Cross-store inventory check
    • Multiwarehouse aggregation
    Offline mode
    Customer management
    • Store credit, gift card, and loyalty points (integration with 3rd-party addon)
    Pricing and promotions
    • Promotion codes, coupons, and custom discounts
    Omnichannel fulfillment
    • Pickup in store
    Staff and roles
    • User permissions and roles
    • Shift management
    Reporting and analytics
    • Sales reports
    • Staff performance reports
    • Tax reports
    Performance and scalability
    • Multiple stores and high-volume order support
    Hardware compatibility
    • iPads (iOS 7 or later)
    • Printers, barcode scanners, cash drawers, payment device (PayPal Here)
    Real-time sync
    • Sales, orders, inventory, products
    Inventory management (addon*)
    • Barcode inventory, UOM, multiple quantity barcode (addon)
    • Krayin inventory transfer extension (addon)
    • Out-of-stock notifications extension (addon)
    • Dropship (addon)
    Offline mode
    • Check out the orders when there is no or low internet connectivity
    • Orders and transactions are saved locally when in offline mode
    • Synchronize offline orders automatically on Magento when the internet is restored
    Customer management (addon)
    • Store credit, gift card, and reward points (addon)
    Pricing and promotions (addon)
    • Discount and coupon
    Omnichannel fulfillment (addon)
    • Store pickup (addon)
    Staff and roles
    • Admin-only permissions
    • Sales agent and cashier role assignment management
    Reporting and analytics
    • General reports: gross revenue, orders, average order value, average item value, net revenue, and discounted offers
    • Cashier reports: reporting date, initial Amount, and final Update
    • Outlet reports: revenue, tax, shipping, and quantity
    Reporting and analytics
    • Performance and scalability (no official information from POS providers)
    Hardware compatibility
    • Tablets, iPads, laptops, PCs, Macs
    • Barcode scanners, cash drawers, receipt printers
    Pricing plan
    • Subscription of $69/month
    • Installation fee: $50
    • Unlimited locations, registers, and users
    • One-time payment, custom quotes
    • Unlimited orders, registers, and users
    • Enterprise: $350/month, 1 device included, $99/1 extra device
    • Enterprise+: Custom quote
    PWA POS
    • From $199
    • Installation fee: $50
    POS app
    • From $998
    • To use this app, you need to purchase and install the PWA POS.
    • Total cost of ownership for Webkul Magento POS app: from $1,197.
    • Other fees for POS addons: Magento 2 POS Loyalty Rules, Magento 2 Receipt Addon, Magento 2 POS Barcode Inventory, Magento 2 POS Barcode Label, Magento 2 POS Custom Product, Magento 2 POS Multiple Quantity Barcode, Magento 2 POS Unit Measure, etc.
    • Installation fee: $150
    Support and maintenance
    POS Commerce
    • 1-year free support (warranty) plus free implementation
    • Free live demo, account test
    • 90-day money-back refund
    Support channel: Slack, email, Google Meet, ticket
    Support only covers bugs and errors caused by Magestore code.                                                      Support doesn’t include resolving conflicts caused by third-party extensions or customizations.
    • Enterprise: 100 live assistance mins
    • Non-refundable
    • Support channel: Email
    • Free 3-month support
    • 6-12 month renewal = 40-80% of POS price
    • Available demo
    • Non-refundable 
    • Free lifetime updates of the module
    Customization
    Reports
    Extra features
    UI and workflows
    Integrations
    Cost and complexity
    Reports
    Extra features
    UI and workflows
    Integrations (yes, but limited)
    Cost and complexity
    Reports
    Extra features
    UI and workflows
    Integrations (yes, but limited)
    Cost and complexity
    Pros and cons
    Pros
    • Directly integrate with Magento, no middleware needed
    • Sync data 100% real-time and accurately with Magento
    • Operate stably with 99% uptime, handling 320,000+ orders, 320,000+ SKUs, 200+ stores, and 400+ staff. Actual POS performance may vary depending on your server configuration.
    • Manage retail chains effectively with advanced POS features, such as role-based permissions, inventory transfer, supplier management, etc., and full Magento MSI support
    • Leverage Magento’s open-source framework to customize and scale the POS system according to your specific business requirements
    • Allow unlimited locations, POS users, and devices (depending on POS plan) with no extra costs
    • Access consistent support from one dedicated team, ensuring smooth implementation and ongoing operations
    Cons
    • As Magestore POS operates directly on Magento’s backend, merchants need a technical understanding to complete the installation. The setup must comply with Magento’s configuration principles to ensure smooth integration with other extensions.

    Pros
    • Run a Magento-native EPOS without relying on third-party integrations
    • Customize the EPOS interface and workflows to fit your business needs
    Cons
    • Only run on iPads
    • Only offer POS storefront features, such as checkout, order creation, and customer management at the counter, without advanced backend management capabilities like inventory, fulfillment, and purchasing management
    • Charge fees for additional devices
    • Integrate solely with select payment gateways, including Sage Pay, Adyen, Authorize.net, PayPal Here, and Payment Express
    • Require a third-party gift card extension for POS gift card functionality
    Pros
    • Offer an affordable entry price for small Magento retailers
    • Offer an easy setup process for quick implementation
    • Offer both POS and admin free demos for easy testing
    Cons
    • Show an outdated interface
    • Sometimes get sync issues and bugs
    • Offer only basic selling functions like checkout and simple configuration
    • Require extra modules to use advanced features like loyalty, full inventory control, and reporting

    Checklist: How to choose the right Magento POS with multi-store and real-time analytics

    Use this checklist to evaluate key factors and compare POS options before making your decision.

    Easy to use

    • Can your team learn and use the POS with the provided documents or without help from the POS provider?
    • Does the POS provide a fast and intuitive checkout flow?
    • Does the POS work fully within Magento, or does it require separate logins?

    Scalability

    • How many stores, SKUs, and orders can the POS handle smoothly?
    • Can the POS support your expansion as you add more locations and devices?
    • Can the POS scale to more stores and devices without extra connectors or integration work?
    • Will you pay extra fees for new devices or locations with the POS? If fees apply, are they predictable and acceptable?

    Sync speed

    • Does the POS reflect orders, inventory, and customer updates instantly in Magento?
    • How does the POS support offline sales and sync data when the internet is back, without errors or duplicates?

    Reporting detail

    • Does the POS provide both centralized and per-store reporting?
    • Can you track sales, margins, top products, and shift reports in real time?

    Hardware compatibility

    • Does the POS support your current terminals like Stripe, Square, or Authorize.net?
    • Does the POS support popular or local devices and hardware in your region?

    Support

    • Does the provider respond quickly and resolve issues effectively?
    • What is the average response time for support?
    • How much does the support cost?

    Customization

    • Can the provider customize reports, workflows, or the UI to fit your processes?
    • How much does customization cost?

    Budget

    • Are the pricing plans transparent?
    • Does the POS charge a one-time license fee, a recurring subscription, or custom pricing?
    • Does the POS include all essential features, or will you pay extra for integrations?

    Complexity

    • How complex is the POS setup?
    • Does the provider upgrade and improve the POS regularly?
    • Does the system require ongoing maintenance?

    Review

    • What do real users say about the POS and provider on different platforms (Reddit, Trustpilot, G2, and Capterra)?
    • Does the provider have case studies or success stories you can review?

    Further reading: Magento POS reviews on Reddit: Real feedback and insightful suggestions for merchants and developers

    Next steps: How to get started

    Follow these practical steps to turn your insights into action and select the right Magento POS for your multi-store operations with real-time analytics.

    Step 1: Identify your business needs

    Start by defining your store’s specific requirements, such as the number of locations, SKUs, reporting needs, and checkout workflows. You can use the above checklist to shortlist your needs and evaluate potential POS solutions. 

    Step 2: Review current gaps

    • If you’ve already had a POS:
      • Assess your current system to identify weaknesses, such as missing features, slow syncing, limited reporting, or inefficient workflows.
      • Consider the support, budget (or value of money), and customization that you expect.
    • If you haven’t had a POS yet:
      • Review your current store checkout processes to identify inefficiencies or gaps.
      • Identify which features and workflows you will need in a POS to support multi-store operations, real-time analytics, and smooth checkout.
      • Check how the new POS will integrate with your existing systems, such as ERP, accounting software, eCommerce platforms, and payment terminals.

    Step 3: Compare POS features

    Besides using our comparison table, you can also evaluate 3 above POS systems using trials, demos, or booking live demos with providers. Check how each POS aligns with your requirements, including multi-store management, real-time analytics, reporting, checkout workflows, and hardware compatibility. 

    Step 4: Finalize POS selection

    Based on your evaluation in Step 3, choose the POS that best supports your workflows, reporting requirements, and cost expectations. This step may involve purchasing, subscribing, or signing agreements with the provider, preparing you to test the system in a live environment.

    Step 5: Run a pilot in a live environment

    Test the selected POS in one store or with a limited set of transactions. Observe how it performs under real conditions, such as checkout speed, inventory sync, reporting accuracy, and staff workflow. This pilot ensures that the POS works reliably in practice before full deployment.

    Step 6: Train your team

    Provide comprehensive training so your staff can use the POS confidently, including checkout, reporting, and inventory management. Well-trained staff reduce errors and ensure smooth adoption during the full rollout.

    Step 7: Go live

    Deploy the POS across all stores, start operating with real data, and monitor performance. Support your staff as needed for smooth operations. Following these steps lets your new POS run efficiently from day one.

    Conclusion

    Running your stores shouldn’t mean juggling between disconnected systems or entering data twice. Choosing a POS for multi-store Magento operations depends on your workflow and growth needs. To summarize, 

    • Magestore offers a reliable and all-in-one POS solution to manage large order volumes, ensuring real-time and accurate data sync across multiple stores.
    • Ebizmarts works for businesses that only focus on in-store checkout and prefer monthly subscriptions.
    • And Webkul suits smaller or budget-conscious teams that need basic POS functions (checkout and multi-store support), though scaling requires careful testing of sync capability and reliability.

    Don’t forget to use the above checklist to clarify your requirements. Book a free demo with our experts today to see how Magestore POS – a connected, Magento-native system can streamline your workflow, reduce errors, and support growth across every store.

    Best POS for Magento

    Author Katie N.

    Katie is a seasoned content editor at Magestore with over 4 years of experiences in researching retail industry and producing retail-related content. She has been staying ahead of the curve to craft engaging and informative content that enables retailers understand basic retail terms and market trends, and empower them with actionable strategies to boost sales.

    More posts by Katie N.

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