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Dear Magestore customers,

We’ve been alerted to a phishing scam in Indonesia, where individuals claimed to be from Magento and Magestore to offer telemarketing and online advertising services. They used our website content as their own and an Indonesian address as their office.

These fraudsters would offer to increase your online presence and extort you to pay for their services via WhatsApp.

Magestore is in no way affiliated with these businesses. Please be advised that our office is located in Vietnam, and we will only send communications concerning payment via these official channels:

  • Slack
  • Skype ID: consulting.magestore
  • Emails sent from magestore.com domain such as info@magestore.com

If you come across any suspicious contacts or emails, please forward them to our support channel so we can verify the details and prevent others from being victims to these schemes.

Thank you once again for your support and trust in us.

The Magestore team.

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Author Jackie Tran

Jackie Tran covers eCommerce, Magento integration, and payments for Magestore, with over 5 years of digital transformation experience. She is a graduate of Hanoi University, Foreign Trade University (Bachelor of Economics and Business), and Colorado State University (Bachelor's degree in Economics, Business, and Media Studies), and holds a Graduate Certificate in Communication for Social Change from The University of Queensland. With HubSpot Academy Inbound and Google Digital Academy Google Analytics certifications, she writes about connecting Magento with ERP, accounting, and POS systems such as Epicor, Sage, Brightpearl, Visma, and Square, as well as payment security and choosing a POS system.

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