Magento POS Reviews on G2, Capterra, GetApp, and Trustpilot: We summarized it, so you don’t need to

As no single category for Magento POS is available on the review sites, we had to manually search each Magento 2 POS provider by name across G2, GetApp, Trustpilot, and Capterra. Then we examined all the verified reviews and collected key data points, including the average ratings, number of reviews, Magento mentions, strengths, and weaknesses of each POS solution provided by authentic users. All information here comes from verified and public feedback on these platforms.

Below is the summary of feedback about Magento POS vendors present on the G2, Capterra, Trustpilot, and GetApp review sites.

Reviews from retailers on G2, GetApp, Capterra, and Trustpilot highlight various aspects of Magento POS software. Here, we summarize the key points mentioned across reviews, which not only reveal the strengths of some POS systems but also prepare you for potential challenges when using a POS for Magento.

Common positives

• Ease of use: Most Magento POS reviewed are easy to use, fast, and intuitive, allowing users to navigate and utilize the POS for their business.
• Effective inventory management: Users highly appreciate the stock management features as they enable business owners to track inventory in real time, align inventory data between online and physical stores, and manage inventory across many stores and websites.
• Responsive customer support: The majority of POS vendors offer efficient and timely support, which helps users fix issues to ensure continuous business operations.
• Seamless Integration with Magento: Many POS systems can integrate with Magento websites, facilitating real-time data syncs for easier sales, customer, and stock management.
• Multi-store capability: Reviewers also value the importance of how these POS systems let them manage stocks, customers, and sales from multiple locations and websites in one place.
• Customizability: Most of the Magento 2 point of sale systems examined are customizable to adapt to specific business scenarios.

Common challenges

• Hardware configurations: Many merchants have difficulty setting up and configuring hardware like printers, barcode scanners, and cash drawers.
• Initial setup process: While some POS are simple to set up, others might be more complicated or experience glitches or minor issues. If retailers have multiple warehouses or sales points, the setup process can be more complex and challenging.
• Payment processing: Certain POS systems have limitations in integrating with other payment processors. In some cases, retailers have to pay extra fees for using non-proprietary payment processors.
• Instability: Some POS have frequent freezes, glitches, crashes, and bugs, thus affecting the overall business performance.
• Unclear pricing: The pricing structures of some POS providers are not transparent from the start. Merchants might end up paying more costs when using a POS, such as fees for advanced features or additional apps and termination fees.

The number of Magento POS reviews is limited in quantity as it’s a niche market compared to other popular types of software and services. Magento also has a smaller user base than other eCommerce platforms such as Shopify, WooCommerce, and BigCommerce. The lack of a dedicated Magento POS category on G2, Capterra, GetApp, and Trustpilot is another contributing factor to the volumes of reviews.

The POS solutions with a large number of reviews, such as Lightspeed POS, Square POS, and Clover POS, are not Magento-native. Therefore, you might not gain as much knowledge as expected about how these solutions work with Magento by researching their reviews. In this case, you had better look at both verified reviews and Magento community discussions to evaluate the POS more comprehensively. By doing this, you can see which POS solution best fits your business needs and make a reasonable choice.

Magento point of sale feedback is largely positive but underrepresented on major review sites, including G2, GetApp, Trustpilot, and Capterra. Even so, the reviews of Magento POS, such as Magestore POS, ConnectPOS, and Lightspeed POS, are consistent across these platforms. Besides listing the praised qualities like ease of use, customizability, and integration with Magento, reviewers also point out certain challenges facing retailers when using a POS for Magento, including unclear pricing, POS instability, and hardware issues. To get more details about what authentic users say about a specific POS solution, you can access these review sites and check the latest verified data yourself.

When it comes to choosing a Magento 2 POS, retailers had better ask for a POS demo or free trial to experience the POS in reality. It’s also a good idea to talk with consultants, besides analyzing reviews or joining dedicated discussions, to verify the POS functionality before purchasing.

1. Does Magento have a built-in POS?

No, it doesn’t. However, Magento can integrate with 3rd-party POS systems to accept payments and manage business operations.

2. What is a Magento-native POS and a connector-based POS?

Magento-native POS can connect with Mageno directly, while connector-based POS can only integrate with the eCommerce platform via a connector.

3. Why isn’t Amasty POS mentioned in this article?

Amasty hasn’t had a POS for Magento yet, so it’s not listed in the post.

4. Why can’t I find Magento POS when searching on G2 or Capterra?

It’s because there’s no distinct category dedicated to Magento POS on these review sites. As a result, reviewers can only search a particular POS by name to read or write reviews.

5. Which platforms feature the most Magento 2 POS reviews?

Trustpilot is the platform that has the largest number of reviews for Magento POS.

6. Are Magento POS reviews reliable?

Yes, Magento POS solutions reviews are reliable, as the review platforms like G2 or GetApp adopt a strict verification process. In this way, they want to make sure only real feedback from users with hands-on experience with the POS product can go public. All the fake reviews will be detected and removed.

7. What do retailers like most about Magento POS solutions?

Most merchants like the ease of use, customizability, Magento integration capabilities, multi-store support, inventory management, and customer service.

8. What challenges do retailers report most often?

The most commonly reported problems are hardware-related issues, integrated payment processing services, setup complexity, and unclear pricing.