It has come to our attention that Magefan officially discontinued their Magento 2 point of sale, with no updates since August 29, 2024.
Magefan’s support team confirms that their POS has been discontinued.
The discontinuation has been across all Magefan POS editions (CE, EE, ECE) and plans (Basic, Plus, and Extra).
The discontinuation notice appears in all Magefan POS pricing plans.
Key takeaways
- Magefan POS released its final version 2.3.12 and has had no updates since August 29, 2024.
- New users can no longer purchase or implement Magefan POS.
- Existing Magefan POS users will lose support when their remaining packages expire. Its final version may not be compatible with future Magento updated versions, and no new features or enhancements will be available.
- To ensure smooth operations and ongoing support, Magento users should consider an alternative to Magefan POS.
How the Magefan POS discontinuation affects new and existing users
Magefan POS termination means that it is no longer available for purchase or support, causing significant disruptions for Magefan’s existing users and limitations for new ones.
Impact of Magefan POS discontinuation on new users seeking this solution
Magefan POS is one of the top-rated POS systems for Magento retailers. It offers an easy-to-use interface with full basic features to handle common tasks like completing checkout, syncing orders across stores, and managing inventory efficiently. Its pricing plans are affordable, and the customer support is highly responsive.
However, since Magefan POS isn’t available for new implementations, new users can not purchase a Magefan POS license or install this extension. Therefore, it is advisable to find a Magefan POS alternative solution.
Impact of Magefan POS discontinuation on their current users
End of support
According to Magefan’s confirmation, they continue to provide support for customers whose support period has not yet expired. The support period remains valid for 365 days from the date of purchase.
Once the support period ends, Magefan will no longer offer technical support for the Magento 2 POS extension.
Magefan will continue supporting customers with active support periods after the POS is discontinued.
Compatibility issues
Magefan point of sale is compatible with Magento versions 2.2.0 to 2.4.x. However, future updated versions of Magento may render the last supported version of Magefan POS incompatible. This incompatibility leads to system instability, loss of functionality, security vulnerabilities, and other critical issues.
No further enhancements
There will be no more added features or improvements to the Magefan POS. It comes with many limitations, especially for Magento retailers with growing and scalable businesses, as the outdated solution may fail to keep up with their evolving needs.
What users need to do when Magefan discontinues its POS
As a terminated POS solution is not healthy for your system both now and in the future, it is advisable to back up all your data and find a Magefan POS alternative for your system to ensure continued functionality and support. If you need any further information or support, book a free consultation with our POS experts.
>>> Might you like: Magestore vs Magefan POS: Which Magento web POS is better for retailers?
