2024’s Retail Blueprint: Unveiling Omnichannel Tactics That Work

Free Webinar | Thursday, May 16th, 2024

10:30 AM SGT | 1:30 PM AEDT

Overview

In 2024, Omnichannel is all about creating a seamless “Phygital” customer journey. Customers crave consistency across online and physical touchpoints, prioritizing sustainability, community, and engaging experiences.

Take Nike’s omnichannel strategies. They offer “buy online, pick up in-store” and “reserve in-store,” along with real-time inventory tracking. Plus, they’ve built a global community of Nike lovers with a membership program! With these tactics, the brand has seen eCommerce sales soar to more than 30% of its overall business.

Join our webinar with omnichannel experts to unlock the secrets of crafting a superior “Phygital” experience. It’s time to elevate your omnichannel game!

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Meet our omnichannel experts

Webinar speaker - Matthew @Dotdigital

Matthew McClelland
Technology Partnership Manager

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Matthew has over 15 years of experience across various sectors and regions, expertly merging brands with the right technology to exceed business goals. He believes that any brand can thrive globally by providing an exceptional customer experience.

Webinar speaker - Lily Bui @Magestore

Lily Bui
Senior Business Consultant

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Lily is Magestore’s Senior Business Consultant, who thrives on helping retail businesses flourish! Her expertise guides them to tailor-made solutions, unlocking their full potential and achieving success.

Webinar speaker - Thomas Pham @Avada

Thomas Pham
Product Manager

Magestore Partner - Joy Loyalty by Avada

As the Product Manager of Joy Loyalty, Thomas has 5 years of experience in developing and operating programs that focus on customer engagement and retention. He works closely with clients to enhance their loyalty strategies effectively.

Exclusive insights you’ll get from the webinar

The omnichannel imperative in APAC in 2024

Unlock growth in Asia Pacific’s dynamic retail scene. Explore key shopping behaviors and the region’s unique omnichannel landscape. We’ll uncover winning strategies to dominate omnichannel retail in this exciting region.

Data-driven marketing & omnichannel engagement

Learn how to leverage customer data to craft personalized marketing campaigns and enhance omnichannel engagement, with insights into the latest tools and analytical strategies.

Omnichannel implementation

Dive into the practical aspects of deploying omnichannel strategies in your business, covering essential steps, technological integration, and operational adjustments for seamless customer experiences.

Omnichannel challenges and best practices

Join industry leaders in a comprehensive discussion on the real-world challenges and best practices of omnichannel implementation, offering expert advice and actionable solutions.

In 2024, SEA's omnichannel landscape is about going beyond just transactions. It's about weaving a narrative around your brand that transcends physical and digital touchpoints. SEA consumers are tech-savvy and experience-driven, and they expect brands to meet them wherever they are – online, offline, and on the go.

Lily BuiSenior Business Consultant @Magestore

Ready to achieve remarkable retail transformation?

Join our webinar to get the latest winning omnichannel tactics that you can apply to your business.