Increase Customer Loyalty - Drive More Sales
Values of Customer Loyalty
Bain and Co. - a well-known US Consulting Firm stated "a 5% increase in customer retention can increase a company’s profitability by 75%" . Does your business get such benefit? If not, make a move right now! Discount vouchers or sale off might not be so bad but never the wisest choice. Actually, customers love caring and rewards, thus all you need is a loyalty program, in particular- the most customizable Magento Reward Points Extension set up for your store in just minutes.
Setting Earning Points
Standard edition of our Magento Reward Points system enables your customers to earn points on placing orders in your site.
Besides, you can set up the condition that Customers can get points each time they purchase by changing Money Spent For Orders and Points Earned, for example, "1 point for every $10 spent"”.
Various earning rates can be created at the same time with different assigned levels of priority to define the order of applying them.
Also, you can set the validation period for the points earned by Customers as well as choose to hold back points from them for some days.
Configure Spending Points
On the Shopping cart and Checkout pages, Customers have many ways of settings. They can move the slide forwards or backwards or click on the Minus or Plus icons, just type wanted numbers or simply check the box “Maximize my discount with points”.
You can set up the rates at which Customers can exchange their earned points into money. For example, if you want to give $1 for every 10 points used by Customers, you can configure as below:
Moreover, you can configure the minimum number of points to be redeemed or the maximum points that can be allowed for an order and so on.
Track Reward Points
Customers can track their current point balance which is shown right on the top link, below their account name.
Besides, for more details, they can go to My Account > My rewards and information such as balances, their point transactions, etc will be listed in full.
Manage Point Transactions
Admin can view all point transactions of the System (Customer, Point Amount, Points Used, etc.)
Adjust Customers' Points
Admin can add or deduct points from Customers’ balances manually.
Use Points While Creating Order In Backend
Similar to Customers, Admin can creating orders for them in backend using points in various ways: pulling slider, entering numbers in blank box or checking the box “Maximize discounts with points”.
Admin can give points back to Customers as a refund for them to use for the next purchases by entering desired number.
Boost your sales with Platinum Features
Why Platinum Version?
Obviously, Standard version is never enough for all of you to win Customers' hearts and convert them to sales. But with platium version, it is possible! Good news is you can select among 4 plug-ins and pay for them only to get your prefered features.
Reward On Customer Behaviors
Customer Behavior Plugin enables your Customers to earn reward points on their birthdays or from a lot of activities on your site. These activities includes signing up, subscribing to newsletters, taking polls, tagging products, rating and/or reviewing products and liking/sharing via social networks.
Customers will know exactly the number of points they can get for all those activities on frontend as well as on My Reward page. For example, on Product Detail pages, for each activities “like/share via social networks” and “review/rate product” the point information will be displayed as below:
Obviously, on backend, you can configure different information of point earning for different activities. For example, with reviewing products, you can set up “Points earned”, “Max points earned” per Customer per day and choose to show the info on frontend or not.
What’s special about Customer Behavior Plugin is that you can allow your Customers to share product links to their friends’ Facebook inboxes thanks to the “Send” button.
Detailed Reports on Reward System
Not every reward program is effective, and not every store-owner is aware of that.That is the reason why you need an useful plugin that brings about trustworthy report on your reward program so that you can base on and make adjustment if neccessary.
Thanks to this plugin, a report on Spend/Earn ratio, Number of loyal customers over time, Points earned and spent, Signups, Newsletter Subscription, Reviews, etc is available for analysis.
Besides, there are more concrete reports on other parameters such as Orders, Customers, Products, Earned Points and Spent Points. These reports will give you deeper analysis into your reward program.
For example, with Customer Report, you can know how many Customers involved in your reward program, their point balances, held-back balances, their earned and spent points, Discount for Using Points, total of orders using points. Based on those data, you can know the most loyal Customers of your store and so on.
Allow Friend Referral
This plugin of our Magento loyalty points extension can prove to be a very useful marketing tool as it allows your Customers to tell others about your e-store. Participants will be all well-off as your Customer can get points for his referral and the referred friend can get some discounts when making purchases.
On Refer Friends page, Customers can share links or coupons via many channels such as email, Facebook, Twitter, G+.
Customers can import all contacts from multiple mail boxes (Gmail, Yahoo) and write their own messages to their friends.
Besides the Refer Friends page, Customers can share on the Product Detail pages in the same ways.
One special thing about this plugin is that it allows setting up special offers for your Customers, for example, you can hold some sales program for some products in low demand or on some special events like New Year or Halloween festival, etc.
Besides general information for those special offers, you can configure the conditions to apply them, details of commissions given to referral (commission type) and discounts to Customers (discount type, discount value).
Setting Points Earning/ Spending Rule
Rule plugin allows you to set more conditions for Customers to earn and spend points. They are Shopping Cart Rule and Catalog Rule. In this way, it helps you to diversify your Magento Reward programs and promote your marketing campaigns like “Earn up to 50 points for buying Iphone 5S” or “Earn up to 10,000 points for orders of $1,000 or more” and so on.
Catalog Earning Rule
Catalog Earning Rule enables your Customers to earn points based on specific products they purchase but not all of them. This Information will be shown on Product Listing, Product Detail page and Checkout page of each product after it has been added to cart.
On backend, you can configure the conditions (the products) to apply the Catalog Rule.
Besides, you can choose to give your Customers a fixed number of points regardless of what product they have purchased. Or else, if you want to encourage them to buy more expensive items, you can set higher earning rate for items with higher prices and vice versa.
Shopping Cart Earning Rule
Shopping Cart Rule in Reward Points Magento module enables your Customers to earn points based on specific values of orders. That will help you to organize programs such as “Earn 200 points for orders equal to or higher than $500”. Greater orders you place, more points you can gain! Your Customers are definitely motivated to buy more!
This rule Information will be shown on Shopping Cart pages as below:
After choosing the order value level for the rule, you can give them all a fixed number of points. Or else, you can set to give points based on the order values or Qty.
Catalog Spending Rule
Similar to Catalog Earning Rule, you can set up for products to have different types of using points. The Catalog Spending rule information will be shown on Product Detail pages and Checkout pages after products are added to cart.
After configuring the products to which the rule is applicable, you can set up rule like “$1 for every 5 points”. However, you can suffer from a loss if your Customers spend too many points on buying a product. For that reason, the plugin also enables you to limit the number of spending points according to the price of the product. That means you can set up rule like “Spend 5 points on every $200 of product price”. Useful, right?
Furthermore, you can set up many kinds of discounts such as “By $10”, “by 10%”, “to $10” or “to 10%” and limit the number of times Customers can use points for each product.
Shopping Cart Spending Rule
Similar to the Shopping Cart Earning Rule, you can set up different types of spending points for different types of shopping carts. The Shopping Cart Spending rule information will be shown on Shopping Cart and Checkout pages.
The plugin allows you to limit the number of points your Customers can spend on the shopping carts that meet your conditions. However, if you want to satisfy your Customers by allowing them to freely spend as many points as they want, you can enable them to convert points into money at some desired rate such as “$1 discount for every 5 points spent”.
Besides, you can set up the discount type to be a fixed amount or a percentage of the whole order.
Want to Outstand others? Go with Advanced Features
Transfer Points to Others
Transfer Plugin allows your Customers to transfer points with each other. Also, it enables you to create point transfers right on backend.
Customers can send points to their friends.
In particular, your Customers can even transfer points to those who have not registered on your site. That means you can expand your Customer base thanks to your Customers’ referral.
Also on this Point Transfer page, they can manage all point receiving and point giving transactions. For instance, with point sending transactions, they can view all their times of sending points to their friends with the number of points sent, the recipient, time of sending, status. Moreover, senders can choose to cancel those transactions in pending status.
As an admin, you can also create new point transfers for your Customers right on backend.
The rewardpoints API provides you with the ability to manage your e-stores by providing calls for working with resources such as customers, transactions, referfriend, behaviors and transfer. You do not need to log in to Admin panel of your site but still can view, create and edit information.
- Reward Points Customer API
Allows you to get info by email, get id by email, get points balance by email, get points balance by customer id, get points of customers.
- Reward Points Transaction API
Supports transaction management
- Reward Points Referfriends API
Allows getting coupon/link by customer_id/customer_email or getting customer_id by coupon/link
- Reward Points Transfer API
Supports point transfers management
Reward on Events
Event Plugin enables you to create special occasions to give points to Customers. These occasions can be product releases, Noel, New Year or any time you wish.
You can set up the target Customer groups eligible to the points in many ways. Firstly, you can select any group available in the System. Secondly, you can configure your own desired one with many conditions. Another option is to import the Customer list from a CSV file. Obviously, you can choose to give points to all the Customers.
This feature is helpful in freely creating many campaigns for different target Customer groups at different points of time. For example, you can apply the event for male Customers in New York as follows:
You can create one event and then apply it many times repeatedly in the future.
Let’s take an example, if you want to repeat your Christmas campaign annually from 20 Dec to 31 Dec, you can select “yearly” in the drop-down list box and then set up the effective time as below:
Also, you can set up the number of points given to Customers as well as their expiry date.
To provide your Customers with a welcoming atmosphere, you can add snow-falling effect to your website. For example, to celebrate the Valentine Day, you can show lively heart images falling down on the screen as in the image below:
Import/ Export Points
Importer Plugin allows you to easily import and export Customers’ point balances in CSV file format directly to and from Reward Point Plus system.
Admin can fast and effectively update Reward Points Plus system with hundreds even thousands of Customers’ point balances in one go, using CSV files. This is suitable for importing new customers’ point balances and migrating data from other points system to your existing Magento Reward Points Plus extension.
The CSV Import plugin comes with a sample CSV file. You can refer to it for help in formatting your own file.
In backend, you also can view point balances information of existing Customers and export data to XML or CSV format.
Reward on Loyalty Level
"Customers earn 50 points and become VIP to enjoy 5% discount for 1 year" - if you want to run that kind of promotion program, Loyalty Level Plugin will help you achieve it with ease. You can create and manage unlimited member levels or Customer groups with different preferential treatments. Customers will be motivated to earn and accumulate points in their balances, and then exchange a certain number of points to participate in these groups.
As loyalty group’s members, Customers are eligible to enjoy special benefits such as discounts on future purchases, higher earning rate, lower spending rate, etc. In this way, they will become more and more engaging with purchasing at your store.
Reward Point Coupon
With Reward Point Coupon feature, you can manually issue Reward coupon codes or generate them in mass. Customers can receive Reward coupons as gifts or special offers, and then redeem for points to use as discount on future purchases.
Reward coupons are printable and easy to modify design, thus you can flexibly implement them in offline uses.