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Magestore vs Lightspeed: Which one is better for Magento merchants

Why Lightspeed isn’t the best choice for running your Magento business anymore.

Compare Lightspeed POS vs Magestore POS
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Compare Lightspeed POS vs Magestore POS
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magestore vs lightspeed (1)
  • Fast order creation and processing
  • Scalable & customizable
  • Compatible with multiple hardware, payments, 3rd-party tools
  • One intuitive platform
  • Dedicated to innovation
  • Fast expert support

3 Big reasons why customers are switching from Lightspeed to Magestore

We’ve spoken with plenty of store owners using Lightspeed who have asked themselves the same question.

  • Broken inventory management that doesn’t sync across storefronts
  • Highly-technical customizations that require in-house IT support
  • Added fees whenever you open a new location

These common frustrations with Lightspeed make it hard for businesses to grow sustainably and provide the seamless experience the customers expect.

If Lightspeed is falling short and you’re looking for alternatives, we’re here to help.

Magestore Case Study: Trulieve
Magestore Case Study: Pernod Ricard UK
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Magestore Customer: Mr. Pet's
Magestore customer University of Michigan
Magestore customer IKEA

Why Magestore is a better choice than Lightspeed POS for Magento merchants

Here are 3 things you cannot find at LightSpeed POS, but Magestore can!

Synchronize All Data Across Channels
  • Real time data synchronization on Magento

“I couldn’t take advantage of Lightspeed’s features because of their weak connection to Magento.”

Lightspeed POS

  • Integrate with Magento through a connector: Lightspeed connects their standalone point of sale with the 3rd-party connector by Maurisource, so you will work with many parties to operate your systems, and the costs might more expensive because it is not included in your POS. Even you can face data interruption soon.
  • Inventory data and loyalty programs: Lightspeed’s non-native-to-Magento system causes a huge problem in data synchronization between online and offline. Lightspeed POS also limit customizations on loyalty and promotion programs.
Magestore POS

  • Seamless integration: Help you to integrate POS system with Magento eCommerce and other tools in your ecosystem to ensure smooth operations.
  • Native to Magento: Ensures real-time data sync between the online website and physical store. We make it super easy for retailers to manage multiple sales channels and get a single, unified view into how your business is doing.
  • Unlimited customizability, seamless integration with 3rd-party tools

“Lightspeed couldn’t customize some unique features for my specific industry.”

Lightspeed POS

  • Limited third-party compatibility: Lightspeed typically requires coding experience to make any robust changes to functionality. While the system is simple, you need to do such integration tasks on your own.
  • Clumsy customer experience: Learning the system from scratch and customizing the feature on their own are too dangerous, too costly and time-consuming. It can even lead to a clumsy customer experience as the system becomes overloaded with features.
  • Unanticipated risks: The system can work well if you only have one store and not many SKUs, more problems arise when you have more stores and product SKUs such as wrong stock figures and incorrect stock transfer.
Magestore POS

  • Dedicated team: Magestore has dedicated business analysis and development team to work on your unique requirement. We will design a perfect solution that matches your business processes, then the team will start coding the feature at a very competitive hourly rate.
  • Available customization service: Tell us your specific requirements and we can craft the best-fit solution for your business and support you to operate it effectively and smoothly.
  • Complete system: Keep your inventory exact, and manage a large number of SKUs, products, warehouses, and store locations on ease.
Customization projects
POS comparison criteria: Magento native
  • Craft all you need and pay only one time for lifetime use

“I couldn’t save money when expanding business because Lightspeed charges fee whenever opening a new store.”

Lightspeed POS

  • Limited locations, stores, and users per a Lightspeed account: Whatever you business is small or large, this is a hugh limitation that you will face soon. If you request for more locations, stores, users, and devices to use, you must charge more unanticipated fees.
  • Limited by Lightspeed payment processor: You have to use Lightspeed payment processor without any other methods. If you want to use your available processor, or move to other processor in the future, you can be charged X3 fees.
  • Difficult to control over the system: You don’t own the POS. You just “hire” Lightspeed for a period of time, and when you want to switch to a new system and cancel their plan, you must “pack” your stuff and migrate all data of your business to the new system.
Magestore POS

  • Unlimited users and unlimited device for all Magestore POS pricing plans: Just pay one time, you can own our POS forever, expand as many stores as you want, and get your entire team using the software without spending more per user like Lightspeed.
  • Unlimited payment processors: Magestore can help you to integrate POS with multiple payment methods and do not charge your transaction fees per order.
  • Your POS, your right: Because Magestore POS is a web-based POS, you will own your POS data and can assign the access to your staff as you want.

Magestore and Lightspeed POS comparison

Look at this summary table to find your best fit solution

Product comparison

Magento-native

Yes

No

Compatible devices

Macs & PC, iPad, Android tablet

Macs & PC, iPad

Magento 2 versions

Open Source & Commerce

Depend on integrations

Security

Token-based authentication

PIN code lock

Create custom items on checkout

Yes

No

Use mobile device to scan barcode

Yes

No

Offline mode

Yes

No

Inventory management

  • Multiple warehouses

  • Stocktaking record

  • Stock transfer

  • Inventory movement

  • Stock adjustment

  • Stocktaking record

  •  Multiple warehouses

Loyalty program

  • Customer profile

  • Digital gift card/voucher/coupon

  • Physical gift card

  • Store credit

  • Reward point

  • Customer profile

  • Physical gift card

  • Store credit

Support

  • Online (Slack and Meeting) and email support

  • 90-day license refund

  • Online and phone support

  • Non-refundable

Pricing

  • Custom quote, pay one time, use life time

  • No hidden fees

  • Unlimited devices, and users

  • Start with $139/month, lack many necessary features

  • Base on your locations, number of stores, number of registers, and features you want

  • Additional fees for Magento Lightspeed POS connector, monthly transaction fees

Customer rating on Trustpilot

4.5/5

  • A great POS, and a great team behind it

  • Seamless integration

  • Magestore solution is perfect for us

4.5/5

  • Helpful customer support for the first time

  • Easy and convenient system

  • Affordable for starting

Customer rating on Capterra

4.7/5

  • Ultimate omni-channel POS solution

  • Great POS system with ability to customize anything

  • Best POS for Magento

4.1/5

  • Super easy and friendly to use

  • Best POS for small businesses

  • Most complete and easy POS

5 Steps to switch from Lightspeed to Magestore

If the current Lightspeed POS system makes you exhausted, don’t hesitate to talk with our consultant to get a free switching analysis.

Step 1

Talk to our consultation to understand your business requirements, pricing, and offers

Step 2

Prepare your compatible hardware

Step 3

Set up your software

Step 4

Train your staff

Step 5

Go live and update new features

All-in-one POS solution for every business need

Magestore POS is your smart and economical choice in a long run.

 

✅ Native to Magento of all versions, sync real time data across channels without interruptions

✅ Seamless integrate with multiple payments, shipping, and 3rd-party tools/software/extensions

✅ Unlimited store locations, users, and devices

✅ Fast order creation and processing

✅ No hidden fees, no transaction fees

✅ 90-day refund policy for POS Commerce

✅ Compatible with various hardware

✅ Easy to scale up your business

✅ Highly customizable

✅ Pay one time, use life time

What customers say when switching from

non-Magento system to Magestore POS

If you like the Magento platform, this is the POS for you. Having one database that streams down on PWA to all tills is genius, most companies have it backward. Incredibly fast and super easy to understand and can customize any function you desire.

Greg Penno, Owner of Mr. Pet’sPet Shop | Canada | 5 years of engagement

Magestore's gone above and beyond time and time again, to ensure that their product is dependable, reliable, and cutting-edge. They have always been true to their word, very responsive, and caring. It feels more like a partnership.

Matthieu, Owner of Upper LimitsE-cigarettes | US | 4 years of engagement

We considered many providers, but in the end, we chose Magestore because Magestore has more advantages. We saved a lot of hours using the new POS system because it’s very fast and it feels safe.

Marco Baratella, COO of Swiss Shooting GroupSporting & Outdoor | Switzerland | 3 years of engagement

From the start of the project they were highly professional, nothing was any major issue. Had some additional custom work done for our business, this was also done very slick and professional from start to finish. 100% highly recommended.

Nick Hunter, Director of McVapeUKE-cigarettes | UK | 6 years of engagement

It’s brilliant to see that it’s possible to have what we want without breaking our finances. Magestore knows how to deliver things that we have in mind and we’re impressed with the quality and time that we receive. The Magestore team is very competent in what they do.

Matheus Santos, Owner of Top ShoesFootwear | Colombia | 2 years of engagement

We decided to go with Magestore because we wanted a system that would integrate with Magento, where we would have the sales in one spot rather than two systems. Magestore POS would help to start with and then grow into what we need.

Marilena Rudd, Co Founder of HoohaaDesignWeb Agency | United Kingdom

FAQs

How much does Lightspeed POS cost?

Lightspeed POS for retail starts at $139/month for very limited features of a POS you need. Then you need to pay more for necessary features, monthly transaction fees, connector purchase and maintainance fees. It sound cheap but it turns out to be expensive compared with many other POS in the market.

Is Lightspeed a good POS?

Lightspeed POS offers a stand-alone point of sale for every eCommerce platform, so it is suitable whatever you are selling at Magento, Shopify, Woocommerce, or eBay,… To start, this POS is good for small business with 1-2 store locations and need basic features in POS system. But there are some problems about security when you use a easy-to-use POS, or when you want to scale up your stores, add more devices, integrate it with your current systems, and add more users to your account. They have a support team to take care of you when starting a contract with you, but they are not there whenever you had a problem with your system. Generally, you should compare features and pricing of Lightspeed POS with some others before deciding to implement it.

How much does Lightspeed payment processing cost?

“If you use your card to buy something in a store, they’ll take 2.6% of the total plus an extra 10 cents. But if you’re shopping online or not in person, the fee goes up to 2.9%, and they also tack on an additional 30 cents.” This is what Lightspeed user is saying. Lightspeed limits their users to use LS payment processor, that means you might be charged up to 3X original fees if you don’t switch to their payment processor.

What are Lightspeed POS alternatives?

Some Lightspeed POS alternatives are Magestore POS, Square POS, Revel, EPOS Now,… It is up to your business needs and eCommerce platform that you are using to sell online. Magestore point of sale is the best choice for Magento merchants to connect sales and inventory datas among multiple sale channels and manage in a single view.

Don’t wait, switch to Magestore today!

(it’s easier than you think)

Magestore POS is the ultimate solution to replace Lightspeed. Together we help you solve all problems!

Make The Switch Now
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