We get your system up and running so you can focus on selling and delivering the best customer experience.
Smooth POS launch that elevates your business operations
Together we can plan and execute your go-live strategy so your system, processes, and staff are ready for your critical milestone.
Roll out without disruptions to business operations
Reduce the risks of slow POS performance or downtime. Our expert team’s here to make sure you can check out and run your stores without issues, so you’ll meet your business targets.
Maintain accurate data pre and post go-live
We ensure all transactions such as purchase orders and sales orders are correct before and after your go-live date. Always have the latest information to make better decisions.
Onboard your staff for better productivity
Your retail team can learn, practice, and perform all activities on the latest POS system with ease. Maximize their capabilities to consult customers and close sales.
POS go-live service plans
Explore different go-live packages or combine them to support your successful launch, when and where you need us.
Basic
Standard support to get you store up and running.
Premium
Premium service for a smooth retail rollout.
Real-time remote
Real-time assistance from a senior team to minimize disruptions to operations.
On-site
On-site expert support for large scale launch and technology hand-offs.
Basic package
Small retailers looking to get started can enjoy:
- First response within 24 hours (UTC +7)
- Dedicated support channel on Slack
Premium package
For multi-store retailers who want quick response time for their software rollout.
- First response in 30 minutes (UTC +7)
- At least 1 developer and 1 business analyst dedicated to your case
- First line support
- Dedicated support channel on Slack
Real-time remote package
Large scale retailers with complex retail operations can enjoy:
- First response in 30 minutes in your working time zone
- At least 1 developer and 1 business analyst dedicated to your case
- First line support
- Dedicated support channel on Slack
On-site package
For enterprises looking for large scale launch and on-site technology hand-offs.
- Immediate first response in your working time zone
- At least 1 developer and 1 business analyst dedicated to your case
- First line support
- Dedicated support channel on Slack
Transparent system go-live process that guarantees business success
Magestore is here to consult and support you throughout your go-live journey, from preparation to execution.
”Magestore's gone to great lengths to follow up with us, they have offered training sessions, and they have been available for us via Slack any time we have had a question. Our site has launched now and the POS has been received very positively. Most of our staff have picked it up without any stress and minimal training. Since launch we have had zero technical issues, zero configuration issues, and zero training issues. It has been a complete success.
Shane Doerksen, Solution Architect at Aphid ConsultingIT Agency | Canada
Your go-live strategy starts today
Let us take care of the hard parts so you can take care of your customers.
