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Poppets' customers are happy

With a faster service thanks to Magestore's solution

Industry

Baby Toys

Location

England

Favorite Feature

POS System
1000+
Product types in total
36
Years working in the industry
02
1 Warehouse & 1 Physical store
Case Study 2 - Poppets Case Study 2 - Poppets
Case Study 2 - Poppets

The Company

Poppets started as a brick and mortar store in Brighton and Hove in 1979 and now established online. Poppets supplies a wonderful, hand picked selection of Traditional Toys, Gifts & Nursery for Baby & Child.
Focusing on brilliant, quality traditional & modern brands, the brand currently has around 1000 sku’s and growing.
Case Study 2 - Poppets

Challenge

Before they started using Magestore's solution, Poppets were manually noting down and replenishing stock from the shop floor separately with online stock. “We had no link between the online and offline and lacked information and a centralised system that could not only control stock but not also allow us to forecast sales.” - says Andy, The young CEO of Poppets.
That urges them to look for a POS system that would integrate on and offline and allow them to replace an old till with a computerised till.
Case Study 2 - Poppets

Solution

Andy looked at many different solutions that would be able to offer a POS system that worked across on and offline and synced data and reports as well as having a clear and easy to use interface at the store end and in-depth tools and reports in the back end.
But he soon realized that every other system either didn’t offer all the aspects they were looking for or wanted to charge a monthly subscription fee for life. “By choosing Magestore solutions we have not only achieved our goal of integrated on and offline sales and inventory but we also have saved and continue to save money every month over expensive pay as you go solutions.” - says Andy.
Case Study 2 - Poppets

Results

By using Magestore solution, the Poppets staffs love the new system as it has a friendly-user interface and the customers are happy with a faster service due to it. “There are many metrics we can now track and reports which allow us to have an actual picture of the business rather than a gut feeling. We have only just started to explore these but know as we continue to grow they will be invaluable. I look forward to using the full power of the prediction tool as we build up historic data to enable automated advice on stock replenishment.”- says Andy.

Advice

“If you are looking for an all in one POS and inventory management system that is simple to use but has powerful backend functionality then Magestore Retailer Kit and their support are a truly excellent choice. When we made the choice we wondered why you would pay a monthly fee when it is all here and in a way you can bespoke build piece by piece to fit your needs.”

“When we made the choice we wondered why you would pay a monthly fee when it is all here and in a way you can bespoke build piece by piece to fit your needs.”
Case Study 2 - Poppets
Andy Noon
The owner of Poppets Store

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