Double Tap Store finally found
their own Omnichannel solution

at Magestore after 5 years of research

Industry

Tactical items

Location

United States

Favorite Feature

Web Point of Sale
300+
Product types in total
02
Physical store and eCommerce Store
01
1 Warehouse in United States
Case Study - Double Tap Store Case Study - Double Tap Store
Case Study - Double Tap Store

The Company

Double Tap Tactical is a local area Veteran Owned & Operated Small Business whose primary mission is to help today’s heroes by providing the most up to date Military and tactical Gear from today's leading manufacturer's.
Ron Berger, DT's Store Owner, has “spent 5 years with his continuous headaches basically researching both e-commerce and Retail store point of sale solution” to manage the DT store better. But then, he found Magestore's Omnichannel Solution (also known as Retailer Kit) which “has addressed almost everything all in one shot and for anything I need added.” - says Ron.
Omnichannel Retail Case Study - Double Tap Store

Challenge

The Double Tap Omnichannel Story started when the DT store owner has spent 5 years basically researching both e-Commerce and Retail store point of sale solution using various ones from Vend, XPOS, Microbiz, NET Suite, QB POINT OF SALE, Square, and a handful of others. “Every one of these worked in one way or another but some relied on other applications to sync with Magento that required non-stop maintenance and monitoring” - says Ron.
Unable to find the desired store management system, he had to update his Magento inventory himself at the end of each night to save time and/or issues compared to relying on the other application to do it for him. “Other than the important issue of being a true bi-directional inventory management solution that the above lacked in one way or more, both support and usability were inadequate for my team and I” - also says Ron.
Case Study - Double Tap Store Omnichannel Retail

Solution

Some of the above systems Ron has tried seemed to require a doctorate in Computer Programming or something dealing with it. It took some serious research to develop training plans that his employees could learn from to execute their daily tasks efficiently.
Thus far, MageStore's Web POINT OF SALE is the absolute closest out of
the box solution we have found.
” - says Ron.
The greatest thing about it is that whatever is missing for their business processes, Magestore team will customize the software for you to suit your needs.
Omnichannel Retail Customer Success Story - Double Tap Store

Results

Magestore's Retailer Kit has addressed almost everything all in one shot and for anything I need added” - says Ron. “I have been using Skype for the support I need with Magestores products and regardless of time of day or severity of my question, I get help immediately. For simple JS changes, I would simply have my dev knock these out for me”.
Ron has spent and lost a lot of time and money troubleshooting and researching Point of Sale solutions only to eventually end up here with Omnichannel solution (including Web POINT OF SALE, Barcode Management, Purchase Management, Inventory Management, Inventory Reporting & Store Credit features) to take care of all of his concerns developed over the last 5 years!
Update: Our customer - Double Tap Tactical store - was suffered heavy losses after a stolen guns attack on Dec. 25, 2017. We're sincerely sorry that it happened to our customer. We hope the CEO will recover everything from this event and soon get back to business as usual.

Advice

“I hope my sharing helps someone who is frustrated with their search for a Magento based point of sale system and I highly suggest going to Magestore's actual website where you can not only demo the products but receive up to 25 or 30% off right now at the time of this comment.”

“I have spent and lost a lot of time and money troubleshooting and researching Point of Sale solutions only to eventually end up here with The Retailer Kit to take care of all of my concerns developed over the last 5 years!”
Omnichannel Retail Successful Case Study - Double Tap Store
Ron Berger
The owner of Double Tap Tactical Store

Grow Your Business With Our Omnichannel Solution

 
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