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- Show most frequently asked question at the top of the page
- Divide questions into categories
- Search questions and answers based on content
Community Edition 1.4 - 1.5 - 1.6 - 1.7 - 1.8 - 1.9
Enterprise Edition 1.9 - 1.10 - 1.11 - 1.12 - 1.13 - 1.14
5% off when you buy 2 or more products!
Your FAQ extension helps us save more time to support our customers and match their needs.Mic Teri CEO4gsouce.net
How it works
Features Full List
- View all FAQs on a separate page
- Quickly find the answers, information by topics and categories
- Easily search for available questions and answers
- View most common FAQs on Category pages’ sidebar
- Create topics and group questions into categories
- Sort order of categories shown in frontend
- Customize FAQ display with many options: style, position and number shown
- Multi-store supported.
- 100% Open source
- License Certificate valid for 1 live Magento installation and unlimited test Magento installations (No license key required).
- Easy to install and configure
- User-friendly interface
Q: Hi Mic, could you please share your feelings of our Interview today? A: Thanks for your offer. I want to say right up front that I love the spotlighting idea of your Magento extensions. We are extremely proud when 4gsource.net is the monthly store of Magestore showcase.
A: Wedding cakes are our priority at the moment. We opened a showroom in EastWood, Essex for people to come and see our cakes. Visiting our showroom, you will see that all of our sugar flower and decoration work is hand-crafted with expertise that will ensure that your wedding cake has the “wow” factor.
Reviews (29)Get 3 points for a review
Good FAQ extension for B2B
FAQ Extension allows B2B nad B2C customers to find answers for basic questions . I test extension and my opinion is that have good interface, category, search by keywords amd easy install. 10x
Reply to Peter
Hi Peter, Yes, it does. Best regards, Magestore
Responsive theme supported?
Does this extension support responsive theme?
Good FAQ extension
It's easier and more convenient to search for common questions related to the products they wanna buy. The questions are also displayed clearly and suitably so that it can be found quickly. This extension is really useful for our e-store and our customers to understand more deeply about what they are interested in.
A helpful product
After this extension installation, it's much more convenient for our customers to search for common answers and questions they wonder. Give million thanks to Magestore with a helpful product.
Exactly what i was looking for! and more....
This is my second extension from Magestore. And i am more then satisfied about ther products. The FAQ extension let´s me sort all my faq question in a clean, nice looking and sorted way. To be on the safe side i did choose for profesional installation to avoid any bugs and loads of work. This was an wise choice the support is amazing. indeed a few bugs did appear in my template using the extension, after contacting the support the friendly employees directly start resolving your issues and dont stop untill you completly satisfied with ther product. This is customer service at his best! and this in combination with the amazing products they sell is in my eyes a key to succes. I wish all companys provided such an support team. Thanks guys for all your great work keep up the good job and i will deffo take a few more products from you. Kind regards
good module and support
great product which does what it says it will. an initial install issue that support fixed within 30 mins
Good functionality, superb support
Component works very well and has some advanced features. Otherwise, there were a few small problems with the component, but the support team resolved problems very quickly and professionally!!!.
Reply to Baisoo
Hi Baisoo, Thank you for using our FAQ extension. Regarding this error, please submit a ticket in our support system https://support.magestore.com/ or send an email to firstname.lastname@example.org. Our developer will reply shortly and help you fix it. Best regards, Magestore
Good and easy to use extension. The magestore team was very helpful in assisting with some layout changes.
Plugin suddenly stopped working (most likely due to my tinkering with things). Support had me up and running again within hours. There was only one support ticket and response needed. Perfect! Thank you very very much Frank. Excellent support!
Install FAQ in single store , when add category an error display
SQLSTATE: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`sfurmall`.`faq_category_store`, CONSTRAINT `faq_category_store_ibfk_2` FOREIGN KEY (`store_id`) REFERENCES `core_store` (`store_id`) ON DELETE CASCADE ON UPDATE CASCADE)
Good and easy extension
Great extension and simple to use. We needed some customizations and the developers were very helpful and made the customizations for us very quick.
FAQ Page by Magestore is a very good extension for Magento. Category management, search engine, wysiwyg editor, etc ... This is an extension very professional. I also appreciate the support from magestore is very reactive!
The extension is very FAQ works very well. I highly recommend it if you want to enhance the professional appearance of your website. In addition support is very responsive, which is very nice. Cdt, Laurent
Eay solution for customers to seek help
Show in easiest possible way for customers to find the most relevant questions and their answers.
Store Owner of www.StoryLeather.com
Great plugin, easy to install and configure. Great job!
The support is really supper
Very good extension! The support is really supper, I have got a SQL error by installation, but the support team fixed it for me immediately. A really great extension to every web-shop! Keep up the great work!
Fast response, many thanks!
Very great extension i recommend, help customers to find questions and answers easily, easy installation and fast response, many thanks!
A good extension!
A good extension! The support is great, at first it wasn't working as it should and support fixed it for us. A really great extension if you need a search able FAQ module! Keep up the good work!
Very good extension!
Easy to install, flawless!
Reply to Sam- Local view speed not good
Hi Sam, Please try to enable cache to see if it works. It's difficult to know what is your issue. It would be better if you can submit a ticket to support.magestore.com and tell more details of your problems, we will assist you to solve that.
Why local view speed is not good?
Why local view speed is not good? can cache it?
Dear Zolin, Thank you for your review. For the issue you want to have the addition of another text field to add a page meta, we need more information for your requirement. Please go to http://support.magestore.com and submit a ticket with your requirement, there will be a supporter follow your request from the beginning until it is finished. Best regards, Magestore
Functional and easy to manage
The search function works really well as it also conducts search among the answers. Another plus is the easy management in admin. Before the layout seemed a bit simple, but now it is updated to a new look, and I'm quite delighted.
FAQ is good extension to create quick feedback with users. I test FAQ and my opinion is that is perfect toll for B2B users.
Must not be lack of this extension
Nice extension! The best support! I searched everywhere for a long time to find out this extension. It is really what i looking for to make my website a perfect improvement. with it, i save more time and market net becomes larger than expected. Suggestions for next mudule: - Fix image insertion issue in CMS - Easy way to change Front End layouts - improve SEO Thank guys.
Easy to setup
Thanks for this long awaited extension. All large and smaller ecommerce websites should have a FAQ knowledge base about the products the website sells. This extension fits the bill perfectly, simple... but very very effective for both the customer and in the admin area. Personally i only needed a small css edit to change the look of an FAQ page to suite my website and the extension installed without a problem and took only 5 minuets. My only wish would be... to have the addition of another text field to add a page meta title.