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FAQ - Make yours like Apple FAQ page, sure! - (3.0)FAQ
Create an Apple-like FAQ page in less than 10 minutes with Magento FAQ Extension
- Well responsive with nice looking interface (easy configuration)
- Search accurately based on content (keywords/tags)
- Divide questions into categories
- Show most frequently asked question at the top of the page
Hottest Upgrade: FAQ extension version 3.0 with upgraded interface & responsive for different device & mobile users.
FAQ in Magento 2 is also available
Community Edition 1.7 - 1.8 - 1.9.x
Enterprise Edition 1.9.x - 1.10 - 1.11 - 1.12 - 1.13 - 1.14.x Perfectly Compatible with Security Patch SUPEE-8788 & 9652
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How it works
Features Full List
- View all FAQs on a separate page
- Quickly find the answers, information by topics, categories and tags (New)
- Easily search for available questions and answers
- View most common FAQs on Category pages’ sidebar
- Create topics and group questions into categories
- Sort order of categories shown in frontend
- Customize FAQ display with many options: style, position and number shown
- Add tags for each question to easily search in frontend (New)
- Responsive Magento FAQ extension (Updated)
- Multi-store supported.
- 100% Open source
- License Certificate valid for 1 live Magento installation and unlimited test Magento installations (No license key required).
- Easy to install and configure
- User-friendly interface
Version 3.0 (Upgraded on July 6)
- Upgrade FAQ interface for better display (Hot)
- Update responsive design for different device sizes & mobile users
- Quickly search questions by tags added by admin
- Simplify the step of adding category
- Optimize FAQ page for SEO by adding Meta Keyword & Meta Description
Perfectly compatible with latest security patch SUPEE-6788 (v. 4.4)
Version 2.6 (updated on Nov 19th, 2013)
- Update multi-store feature.
Version 2.5 (updated on Aug 6th, 2013)
- Fix error occurring when saving the URL rewrite for a new store.
Version 2.4 (updated on Jul 16th, 2013)
- Add translation files in German, French and Dutch.
Version 2.3 (updated on May 22th, 2013)
- Allow .html for the url key of a FAQ, FAQ Category.
Version 2.2 (updated on Jan 11th, 2013)
- Fix errors when searching with special characters.
Version 2.1 (updated on July 2nd, 2012)
- Fix error that occurs while saving faq in multiple stores mode.
Version 2.0 (updated on June14th, 2012)
- Add "Expand" and "Jump Down" style for showing FAQs.
- Fix the same url key issue.
- Compatible with Magento Enterprise 1.12
Version 1.7 (updated on August 15th, 2011)
- Fix error when changing store view of category or FAQ in backend.
- Update multi-store feature.
Version 1.6 (updated on July 4th, 2011)
- Auto generate URL keys contain unsupported characters if questions contain them (e.g. äöü).
- Add WYSIWYG editor to support formatting text in the answers except version for Magento 1.3.x.x
Version 1.5 (updated on May 20th, 2011)
- Fix error in admin router.
- Fix error that cannot edit category and FAQ.
Case Study & Related Articles
Your FAQ extension helps us save more time to support our customers and match their needs.Mic Teri CEO4gsouce.net
Why UberButtons.com highly recommends One Step Checkout extension
Bill chose both One Step Checkout and FAQ extension for his business. There are 3 main reasons for Bill’s choice, which are the quality of code, support service and the ability to integrate with his system.
How FAQ extension can encourage customers to buy more
Q: Hi Mic, could you please share your feelings of our Interview today? A: Thanks for your offer. I want to say right up front that I love the spotlighting idea of your Magento extensions. We are extremely proud when 4gsource.net is the monthly store of Magestore showcase.
How a Cake store's using Magestore's extensions
A: Wedding cakes are our priority at the moment. We opened a showroom in EastWood, Essex for people to come and see our cakes. Visiting our showroom, you will see that all of our sugar flower and decoration work is hand-crafted with expertise that will ensure that your wedding cake has the “wow” factor.
Very well designed FAQ! Didnt need any support, it was working directly after i installed it. Thanks!
Awesome Extension and Easy to Implement
Extension works great with a very nice UI. Support is very responsive within 24hrs with solutions to fix an issues. Highly recommended for anyone looking for clean simple FAQ
A great and fast support from Magestore
I bought this last month. And i use FAQ extension this month. When i used it, it had a bug and i contacted the magestore through their live chat. I sent them email on 19 oct, 12.21 PM and on 03.12 PM, they sent me and answer that they had solved the conflict that was caused by conflict CSS with magento styles. Amazing, They solved it only in 3 hours. I found another bug in FAQ extension, which is due to "sort order", and i contacted them on 22 oct, 06.53 PM (after their working hours) and they solved on 23 Oct 9.35Am, less then 24 hours. Really great and fast support from Magestore.
FAQ extension made by Magestore provides exceptional functionalities that make this extension highly useful.
Good FAQ extension for B2B
FAQ Extension allows B2B nad B2C customers to find answers for basic questions . I test extension and my opinion is that have good interface, category, search by keywords amd easy install. 10x
Reply to Peter
Hi Peter, Yes, it does. Best regards, Magestore
Responsive theme supported?
Does this extension support responsive theme?
Good FAQ extension
It's easier and more convenient to search for common questions related to the products they wanna buy. The questions are also displayed clearly and suitably so that it can be found quickly. This extension is really useful for our e-store and our customers to understand more deeply about what they are interested in.
A helpful product
After this extension installation, it's much more convenient for our customers to search for common answers and questions they wonder. Give million thanks to Magestore with a helpful product.
Exactly what i was looking for! and more....
This is my second extension from Magestore. And i am more then satisfied about ther products. The FAQ extension let´s me sort all my faq question in a clean, nice looking and sorted way. To be on the safe side i did choose for profesional installation to avoid any bugs and loads of work. This was an wise choice the support is amazing. indeed a few bugs did appear in my template using the extension, after contacting the support the friendly employees directly start resolving your issues and dont stop untill you completly satisfied with ther product. This is customer service at his best! and this in combination with the amazing products they sell is in my eyes a key to succes. I wish all companys provided such an support team. Thanks guys for all your great work keep up the good job and i will deffo take a few more products from you. Kind regards
good module and support
great product which does what it says it will. an initial install issue that support fixed within 30 mins
Good functionality, superb support
Component works very well and has some advanced features. Otherwise, there were a few small problems with the component, but the support team resolved problems very quickly and professionally!!!.
Reply to Baisoo
Hi Baisoo, Thank you for using our FAQ extension. Regarding this error, please submit a ticket in our support system https://support.magestore.com/ or send an email to firstname.lastname@example.org. Our developer will reply shortly and help you fix it. Best regards, Magestore
Good and easy to use extension. The magestore team was very helpful in assisting with some layout changes.
Plugin suddenly stopped working (most likely due to my tinkering with things). Support had me up and running again within hours. There was only one support ticket and response needed. Perfect! Thank you very very much Frank. Excellent support!
Install FAQ in single store , when add category an error display
SQLSTATE: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`sfurmall`.`faq_category_store`, CONSTRAINT `faq_category_store_ibfk_2` FOREIGN KEY (`store_id`) REFERENCES `core_store` (`store_id`) ON DELETE CASCADE ON UPDATE CASCADE)
Good and easy extension
Great extension and simple to use. We needed some customizations and the developers were very helpful and made the customizations for us very quick.
FAQ Page by Magestore is a very good extension for Magento. Category management, search engine, wysiwyg editor, etc ... This is an extension very professional. I also appreciate the support from magestore is very reactive!
The extension is very FAQ works very well. I highly recommend it if you want to enhance the professional appearance of your website. In addition support is very responsive, which is very nice. Cdt, Laurent
Eay solution for customers to seek help
Show in easiest possible way for customers to find the most relevant questions and their answers.
Store Owner of www.StoryLeather.com
Great plugin, easy to install and configure. Great job!
The support is really supper
Very good extension! The support is really supper, I have got a SQL error by installation, but the support team fixed it for me immediately. A really great extension to every web-shop! Keep up the great work!
Fast response, many thanks!
Very great extension i recommend, help customers to find questions and answers easily, easy installation and fast response, many thanks!
A good extension!
A good extension! The support is great, at first it wasn't working as it should and support fixed it for us. A really great extension if you need a search able FAQ module! Keep up the good work!
Very good extension!
Easy to install, flawless!
Reply to Sam- Local view speed not good
Hi Sam, Please try to enable cache to see if it works. It's difficult to know what is your issue. It would be better if you can submit a ticket to support.magestore.com and tell more details of your problems, we will assist you to solve that.
Why local view speed is not good?
Why local view speed is not good? can cache it?
Dear Zolin, Thank you for your review. For the issue you want to have the addition of another text field to add a page meta, we need more information for your requirement. Please go to http://support.magestore.com and submit a ticket with your requirement, there will be a supporter follow your request from the beginning until it is finished. Best regards, Magestore
Functional and easy to manage
The search function works really well as it also conducts search among the answers. Another plus is the easy management in admin. Before the layout seemed a bit simple, but now it is updated to a new look, and I'm quite delighted.
FAQ is good extension to create quick feedback with users. I test FAQ and my opinion is that is perfect toll for B2B users.
Must not be lack of this extension
Nice extension! The best support! I searched everywhere for a long time to find out this extension. It is really what i looking for to make my website a perfect improvement. with it, i save more time and market net becomes larger than expected. Suggestions for next mudule: - Fix image insertion issue in CMS - Easy way to change Front End layouts - improve SEO Thank guys.
Easy to setup
Thanks for this long awaited extension. All large and smaller ecommerce websites should have a FAQ knowledge base about the products the website sells. This extension fits the bill perfectly, simple... but very very effective for both the customer and in the admin area. Personally i only needed a small css edit to change the look of an FAQ page to suite my website and the extension installed without a problem and took only 5 minuets. My only wish would be... to have the addition of another text field to add a page meta title.