Community Feedback (0.1.2)
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- A forum where store owners and customers can interact.
- Allow to moderate on front-end.
- Comments for a related product & shown on the Product page.
- Synchronized feedback system on Facebook page.
Foster customers’ loyalty by building excellent Customer Care system! We help you easily approach to demands of customers, monitor support center and handle concerns through a perfect Feedback & Online Help Desk extension.Product Innovation
By asking questions, giving issues and sharing ideas, your customers actively involve completing current products as well as developing new ones. Make your products fit perfectly with the market’s desire with our Magento Community Feedback extension!Marketing
In our Magento Community Feedback extension, social buttons are integrated, allowing comments on your products and services to be propagated widely. Furthermore, you can enjoy a synchronized feedback system on your Facebook fanpage.
- Community forum: create a forum allowing users’ ideas, information and issues to be exchanged and resolved.
- Frictionless Feedback: your customers can give feedback with only a name & email. No sign-up required.
- Social Login: users may log in your feedback system through social accounts: Facebook, Twitter, Google, Yahoo.
- Feedback classified: divide feedback into types: Question, Report, Idea and Praise .
- Feedback on product page: customers can comment on a specific product and feedback will be shown on the product page.
- Moderator: Set moderator from normal users that can edit, delete violated posts, change topic's status on front-end.
- Community Feedback for Facebook: create feedback system on your Facebook that is synchronized with the one in your store.
- Social network integration: let users share topics or replies on Facebook or Twitter by clicking on “share” or “like” buttons.
- User rating: your customers can appraise articles, comments by clicking on vote button.
- User following: notify users when there are new comments on the topics they follow.
- User activity stream: list all users’ activities on their profiles.
- Tags: classify topics by keywords, helping users search more quickly.
- Attach files: attach files to the articles or replies.
- Customizable theme: you can select a suitable template for your own feedback system.
- Open source 100%.
- Check key offline using RSA encryption (not require 3rd party encryption).
- Easy to install and configure.
- User-friendly interface.
Reply to Chan
Hi Chan, Thank you for using our extension and giving helpful feedbacks. We definitely consider your great suggestions in future updates to improve this product. Best regards, Magestore.
Great but could be a little better.
I really like this extension. To make it better please allow the customer to change there Avatar and see their feedback history from their account page. For an Admin, it would be nice to click on the customer and see there history instead of having to do it straight from the extension. Another great addition is to be able to see statistics for each Topic Type.
Very good !
Community feedback is a very interesting application for your website based on magento. This application provides an interactive exchange between clients and visitors. So everyone can easily leave an opinion, ask a question, offer a solution or just comment on a product.
Reply to Monica
Hi Monica, Thank you for your suggestion. We highly appreciate it and will consider to update in the next version.
It would be even better if like in yelp.com there is another tab called "facebook friends" next to question, praise, report, and idea so people who login via facebook can see what their friends are saying. Coz Friends feedback/review is more valuable than unknown peoples feedback
Best way to build image
A lot many customers like to see the previous customers feedback about the overall services of the store as well as its products before proceeding with buying process and if they find a nice platform where they can see the previous buyers comments and feedback then it really doubles their confidence to buy products. A certain recomendation for almost every store.
great next extension
Hi. I just bought the extension. Minute ago, I was looking for something that connects my customers with Magento. tried and tested a lot other extension - but Community Feedback is all-out-in-the-box. Todays every store must look for customers - they are in social. So this is a best and most valuable connector to Social and Magento. I Recommend it definitely.
Get satisfied support
I find this is the most useful module for my business. When installing this extension, I had some unwanted troubles of uploading files. I believed that it would keep crashing that time. But Magestore's Supporters helped a lot so that Social voice could run properly on my store. Their quick and great responses are reason why I vote 5 stars for Magestore. Thumb up, guys!
Reply to Edin
Hi Edin, Thanks for your interest in our Community Feedback extension. This module is specialized for Magento stores so it will more fit Magento's needs than Get satisfaction. Moreover, with Community Feedback extension, you can install and manage the Feedback system by yourself without the 3rd partner. You can take a look at our Blog for more details: http://www.magestore.com/blog/2012/05/04/get-satisfaction-social-voice-comparison/ Best regards, Magestore
The extension seems like get satisfaction
The extension seems like get satisfaction, is it better?
I've started to use this extension but already felt great about it!